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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

Family Lives

Family Lives

Provides support to parents, young people and families on all aspects of family life. Confidential helpline service which is free from landlines and mobiles. Provides advice, guidance and support on any aspect of parenting and family life, including bullying.

Family Rights Group

Family Rights Group

Family Rights Group runs a free, independent, and confidential advice service. Advises families when they are involved with children’s services or need their help. Provides advice for parents, grandparents, relatives and friends including kinship carers in England. They help families to understand the law and child welfare processes and their rights and options and to better understand social work concerns. In addition to the advice line, the service includes easy-to-follow, online advice. Features include an A-Z, FAQs, films, ‘top tips’ and legal advice sheets, and online forums where families can receive advice, discuss issues and find support from others.

Fibromyalgia Action UK

Fibromyalgia Action UK

Offers support and information to people with fibromyalgia, their family, carers and professionals. Provides a listening ear, information on symptoms and possible treatments. The Benefits Helpline provides advice and information on all aspects of DWP benefits for people with fibromyalgia.

Fife Women's Aid

Fife Women's Aid

Freephone helpline providing support and out of hours emergency on call service for women who experience domestic abuse. Any woman can access support services by telephoning the support line. Can arrange an appointment to meet at offices in Glenrothes or in a safe place. Further support includes refuge accommodation, information in relation to benefits and rights, emotional support for women and children to work through issues and understand experiences, counselling, liaison and advocacy with other Agencies, for women and children, to ensure the best possible support is received.

FosterTalk Ltd

FosterTalk Ltd

Provides advice, information and support for foster carers. Offers a membership package to foster carers that includes comprehensive legal advice and support, counselling, advice and support during allegations, including advocacy and mediation. Has a 24 hour, 7 days, 52 weeks of the year helpline for members. Foster Carers can join FosterTalk by calling the helpline number or through the website. Offers a call back to every caller using the service. Supports over 20,000 foster carers, working with over 80 fostering organisations, throughout the UK. Also provides face-to-face support to foster carers facing allegations via its Foster Carers Independent Support Service (FISS).

FosterTalk Ltd - Fosterline

FosterTalk Ltd - Fosterline

Provides confidential, impartial information, advice and signposting on issues of concern to foster carers and those interested in fostering. In particular it will provide advice and information about how to apply to be a foster carer; support the retention of foster carers and aid them to provide care that meets their foster children’s needs. It does this by providing accurate, appropriate and sensitive advice and information to foster carers.

FreeVA - Sexual Violence Helpline

FreeVA - Sexual Violence Helpline

Confidential helpline offering advice and information, a listening ear, emotional support, signposting and onward referrals to people experiencing or who have experienced domestic violence, rape and/or sexual assault. Callers can still contact the helpline if they do not live in Leicester/shire and the team will aim to signpost. FreeVA can also provide practical support (attend appointments and provide any advocacy support). Further support includes safety planning, reporting to the Police, attending Court, Evidence Scheme (photographic evidence of any injuries sustained).

Freshfield Service

Freshfield Service

Confidential helpline providing information, advice and counselling for anyone concerned about their own or someone else's drug use. Includes help with stabilisation, reduction and abstinence. Signposting to other relevant services where required.

Galop

Galop

Galop is an independent charity that provides support and advice to people who experience domestic violence and abuse, sexual violence or hate crime. The helpline provides emotional and practical support for LGBT+ people who are experiencing or have experienced domestic violence and abuse. Domestic abuse is a pattern of controlling behaviours that can encompass emotional, financial, sexual and physical violence.

Galop - LGBT+ Hate Crime Helpline

Galop - LGBT+ Hate Crime Helpline

Helpline open to anyone in the UK who has experienced anti-LGBT+ violence, abuse or harassment and needs a safe space to talk about it. Can provide independent advice, support, and signposting to organisations that are local for those requiring further support. Helpline run by LGBT+ people for LGBT+ people. Non-judgmental space for people to talk about abuse, intimidation, threats, harassment, or violence experienced due to hostility or bias towards sexual orientation or gender identity.