Useful resources
Useful resources
With over 22 years’ experience of working with and supporting the helplines sector, we want to share knowledge and best practice, making it easier for everyone to access the help and resources they need whether as users or providers of services. Please find out helpful range of toolkits below, which are free to download and access.
Setting up a Helpline Checklist
We have developed this short, simple checklist, to help you establish a clea…