Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online
We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.
Upcoming Training Events
Your training was great - the volunteers were all really engaged and enthusiastic throughout - and you really demonstrated what we wanted from them excellently.
Helpline Awards 2019 – tips for your entry
The Helpline Awards, now in their sixth year, are an opportunity to acknowledge and reflect on the amazing work that helplines, their staff and volunteers do in providing information, support and advice to improve people's lives.