Helplines Partnership is the membership body for organisations that provide helpline services
We facilitate high quality service delivery to callers by providing services, including training, a Helplines Quality Standard, and tailored support. We raise the profile of the sector by representing our members' interests and influencing the social policy agenda. We give providers of helpline services a voice to help them build sustainability and promote excellence, choice and accessibility for everyone.
Upcoming Training Events
Your training was great - the volunteers were all really engaged and enthusiastic throughout - and you really demonstrated what we wanted from them excellently.
Helpline Awards – Volunteer of the Year 2018
The Helpline Volunteer of the Year recognises the contribution of full-time or part-time helpline volunteers who have shown a real commitment and gone above and beyond the volunteer role.