Helplines Partnership is the membership body for organisations that provide helpline services
We facilitate high quality service delivery to callers by providing services, including training, a Helplines Quality Standard, and tailored support. We raise the profile of the sector by representing our members' interests and influencing the social policy agenda. We give providers of helpline services a voice to help them build sustainability and promote excellence, choice and accessibility for everyone.
Upcoming Training Events
Your training was great - the volunteers were all really engaged and enthusiastic throughout - and you really demonstrated what we wanted from them excellently.
Sky Badger tells us what it means to be a digital charity
I spoke to Naomi from Sky Badger, one of our members, to find out more about how they run their service entirely over the web and their band of virtual volunteers.