Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online

We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.


  • Read our latest Coronavirus update, issued on 8 July, sent to all Helplines Partnership members and Our Community subscribers.