Helplines Partnership is the membership body for organisations that provide helpline services
We facilitate high quality service delivery to callers by providing services, including training, a Helplines Quality Standard, and tailored support. We raise the profile of the sector by representing our members' interests and influencing the social policy agenda. We give providers of helpline services a voice to help them build sustainability and promote excellence, choice and accessibility for everyone.
Upcoming Training Events
Your training was great - the volunteers were all really engaged and enthusiastic throughout - and you really demonstrated what we wanted from them excellently.
The value of volunteers
It’s difficult to underestimate the value and worth of volunteers to the success and sustainability of the helpline sector.