Helplines Partnership - The body for Helplines in the UK

Become a Member

Learn about all the benefits our membership could have for you and your organisation.

Services

Our services have been developed over 25 years to meet the needs of our members, helplines and the wider community.

Find A Helpline

Use our online tool to search the Helplines Partnership database and find a service for your needs.

Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online

We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.

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Upcoming Training Events

Level 3 - Advanced Helpline Skills

Dublin

Tue 18 February 2020

Data protection and your helpline

London

Thu 20 February 2020

Level 1 - Essential Helpline Skills

London

Tue 25 February 2020

Safeguarding for helplines

Birmingham

Tue 3 March 2020

Level 3 - Advanced Helpline Skills

Edinburgh

Thu 5 March 2020

Digital Helpline Skills

London

Tue 10 March 2020

Find out more about our training courses

Your training was great - the volunteers were all really engaged and enthusiastic throughout - and you really demonstrated what we wanted from them excellently.
Zainab Lantan
Carers UK

Latest News

Helplines Partnership Annual Conference 2019 - Strength In Numbers

Strength in Numbers – Reflecting on Helplines Partnership Annual Conference 2019

It was fantastic to see so many members at our Conference on 6 November in Birmingham.

Real Talk – Conversations that save lives

We were joined at our 2019 Conference by Stella Comber and Alex Harvey, from Grassroots, who hosted the seminar ‘Reducing the numbers – Real Talk – suicide prevention awareness’.