Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online
We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.
- Read our latest Coronavirus update, issued on 27 May, sent to all Helplines Partnership members and Our Community subscribers.
Upcoming Training Events
Your training was great - the volunteers were all really engaged and enthusiastic throughout - and you really demonstrated what we wanted from them excellently.
Homeworking for helplines – toolkit and tips
Many helplines, befriending and listening services are now having to work remotely, a change that’s had to be made quickly in response to the Corona Virus.