Find a Helpline aims to provide members of the public access to a broad representation of helplines where they can find support quickly and easily. Helplines Partnership (HLP) does not make specific recommendations.
Member – the helpline confirms it meets HLP’s Membership Terms and Conditions. The helpline has appropriate policies, procedures and trained staff/volunteers in place to operate within the advertised hours. Member helplines are encouraged to work towards the nationally recognised Helplines Standard accreditation to evidence the quality of the service.
Our Community – a helpline who chooses not to be a full member of HLP however, wants to stay connected to the helpline sector. These helplines may not fully meet HLP’s Membership Terms and Conditions.
Complimentary Listing – name and phone number of other possible services not linked to HLP.