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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

Blue Cross - Pet Bereavement Support Service

Blue Cross - Pet Bereavement Support Service

Offers confidential support, understanding and practical information for pet owners and others in contact with animals through its telephone and email support line service. Dedicated and trained volunteers across the UK offer their time on the support line every day of the year to help pet owners through their loss. Volunteers welcome. The Pet Bereavement Support Service also has a range of literature available to download covering euthanasia, children and pet loss, information cards and posters. Charity provides training courses in pet loss.

Brake - The Road Safety Charity

Brake - The Road Safety Charity

Brake supports people who have been bereaved or seriously injured in a road crash, as well as the family, friends and professionals supporting them. Support is provided via literature and through a telephone helpline staffed by professionals. Literature includes information and advice to help with the immediate practical issues, coping with emotions and feelings following a crash, criminal prosecutions and finding appropriate legal support. The Helpline provides support to those directly affected by a crash, either through bereavement or injury, and their carers, whether the crash happened recently or a long time ago. Also supports professionals, such as health workers, police officers and teachers, who need information about how to help people affected by a crash. The helpline officers can help by providing a listening ear, provide information on procedural and practical issues, help accessing legal support, source counselling and help from support agencies. Officers will also signpost callers to other national and local support organisations as appropriate.

Child Bereavement UK

Child Bereavement UK

Free confidential bereavement support by telephone, video or instant messenger, wherever you live in the UK. Further support includes support for individuals, couples, children, young people and families, facilitated groups for bereaved families where children aged 4-12 and their adult carers can meet others and explore their feelings through creative activities, facilitated groups for those between the ages of 11 and 25 to meet for social activities and to work on creative projects and facilitated groups for bereaved parents and carers to meet in a supportive environment.

Cruse Bereavement Care

Cruse Bereavement Care

Helpline run by trained bereavement volunteers who offer emotional support to anyone affected by grief. The volunteer team is completely non-judgemental and won’t share what you’ve told them with anyone else unless you are in danger. The Team can also advise on other services offered by Cruse as well as other organisations that might be able to provide support. The helpline is unable to provide direct advice or guidance on financial issues, medical concerns, symptoms or procedures. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised billing.

Cruse Bereavement Care Scotland

Cruse Bereavement Care Scotland

Helpline offering emotional support after a bereavement. Initial support is usually given over the telephone. Further support includes webchat, face-to-face support, leaflets, support groups and support for children and young people. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised bills.

Winston's Wish

Winston's Wish

National confidential helpline offering support, information and guidance to all those caring for a child or young person who has been bereaved. The helpline is staffed by people with experience and knowledge of supporting bereaved children and families. The Team can offer support and information, discuss options, make practical suggestions and help work out how best to support the bereaved child. Callers will be advised about whether they may be able to access direct support services and free publications and resources can be sent out to families. Contact details for other organisations which offer help after a bereavement, including local contacts where these exist, can be provided. Calls to 0808 80 numbers are free from both landlines and mobiles in the UK and are not itemised on the caller's bill.