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News and blog

Keep up to date with what we are doing at Helplines Partnership and news related to the helplines sector.

Articles

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Wordskii Connect – trailblazing technology for interpreting services

Word360 talk about their Wordskii Connect product and how it can benefit helplines.

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Does your service rely on volunteers?

Womankind Bristol tell us about the backbone of their service; their volunteers.

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Mental Health Awareness Week

This Mental Health Awareness Week, Helplines Partnership stand in solidarity with all those affected by mental health issues including anxiety.

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Helplines Awareness Day - a day of recognition

Last month, we were proud to launch our first - and the first UK-wide - Helplines Awareness Day.
As an organisation, the idea for an awareness day came from the lack of recognition helplines receive, and the lack of awareness surrounding them and all the services they provide and support they offer.

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How can Helplines Standard certification benefit your organisation?

At Helplines Partnership, we offer the Helplines Standard certification - the nationally recognised quality standard which defines and certifies best practice in helpline work. Find out how it can benefit your organisation in this blog.

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A small conversation can make a big difference

It's Time to Talk Day today, which is an opportunity to get the whole nation talking about mental health. This year’s theme is ‘the power of small', because a small conversation about mental health has the power to make a big difference. We know, from our members, that many of them have seen an increase in the number of contacts to their service where mental health is mentioned or is involved.