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News and blog

Keep up to date with what we are doing at Helplines Partnership and news related to the helplines sector.

Articles

Helplines 2024 (149)

Announcing the winners of the Helpline Awards 2024

We were delighted to announce the winners of the 2024 Helpline Awards at our Annual Conference and Helpline Awards ceremony in Birmingham.

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The Bumper Budget — Boom or Bust for the charity sector?

In what was the biggest budget for a number of years, we saw announcements covering almost every area of society. Here’s a breakdown of how this budget may impact you.

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Talking with callers who stammer

For Stammering Awareness Day, one of our members, Stamma, has written a guest blog post, sharing their advice about talking with callers who stammer.

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Announcing our Helpline Awards shortlist

Thank you to everyone who took the time to enter our 2024 Helpline Awards.

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Congratulations to Myeloma UK for 20 years of the Helplines Standard

Congratulations to Myeloma UK for 20 years of holding the Helplines Standard.

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Meet our Helpline Awards judges

We are excited to introduce you to the fantastic judges for this year’s Helpline Awards.

AGM and MSE October 2024

Save the date for our AGM on Wednesday 9 October 2024

Join us virtually in October for our Annual General Meeting and Member Space Event

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Announcing our Helpline Awards prizes

We recently launched the 2024 Helpline Awards and today we’re excited to announce the prizes and packages for this year’s awards.

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Special offer: 10% off in-house training courses

From Friday 12 July to Friday 30 August 2024, we are offering a 10% discount on all our in-house training programmes.

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General Election - A view from Helplines Partnership

We read the party manifestos so you don't have to. Read our summary on the impact on the third sector.

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Thinking of attending our Responding to Suicidal Callers course?

How to respond to callers who present with suicidal thoughts or plans is a common concern for many helpline services.

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Celebrating Volunteers’ Week

This week is Volunteers’ Week so Laura Dowswell, Head of Finance here at Helplines Partnership and volunteer with the BBS UK charity, is sharing her story.