Find a Helpline
Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.
Find a Helpline
CMV Action
Run a freephone support line. Support families affected by congenital CMV by providing information and advice, connecting families living in the same area or with similar difficulties. Advocates and empower families to work effectively with professionals. Educates professionals, parents to be and the general public about reducing the risks of CMV infection. Supports the development and implementation of research into better testing, treatment and management of CMV. Raises awareness of the need for a vaccine.
Coeliac UK
Coeliac UK is the charity for people who need to live without gluten. Provide independent, trustworthy advice and support, strive for better gluten free food in more places, and fund crucial research to manage the impacts of gluten and find answers to coeliac disease.
Contact
Provide information advice and support to families with disabled children no matter what their condition or disability. Freephone helpline for parents and carers with advice on welfare rights, community care issues, education needs, debt and a listening ear, with access to interpreters. Advice service for special educational needs (SEN). Link parents to local and national support groups throughout the UK. Registered immigration adviser who can give basic advice on immigration matters.
Coram Voice
Coram Voice provides Always Heard, the national advocacy safety net and advice service for children and young people who are in need, in care, or leaving the care of Children’s Services. Always Heard offers a single free point of contact for all children and young people in England. Offer independent and expert advice to young people about their rights and assist them to access their local advocacy service. Also offer an advocacy guarantee providing 121 advocacy support to young people unable to access their local service. Accept referrals direct from young people, as well as from carers and professionals. Access to LanguageLine with interpreted calls in over 200 languages.
Cruse Bereavement Care
Helpline run by trained bereavement volunteers who offer emotional support to anyone affected by grief. The volunteer team is completely non-judgemental and won’t share what you’ve told them with anyone else unless you are in danger. The Team can also advise on other services offered by Cruse as well as other organisations that might be able to provide support. The helpline is unable to provide direct advice or guidance on financial issues, medical concerns, symptoms or procedures. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised billing.
Cruse Bereavement Care Scotland
Helpline offering emotional support after a bereavement. Initial support is usually given over the telephone. Further support includes webchat, face-to-face support, leaflets, support groups and support for children and young people. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised bills.
CRY Ireland
Confidential helpline covering the Republic of Ireland, Northern Ireland, and the UK, providing an empathic, listening ear and offering support to those who have been affected by the loss of a loved one through SCD or SADS or those living with a lifestyle change because of a potential diagnosis or a confirmed diagnosis of an inherited cardiac condition. The helpline is managed by trained volunteers who can empathize and understand the caller in the context of their own story. CRY offers further peer support through its Family Support Programme which includes Women’s and Men’s Zoom forums and Walking Support Groups. Further support includes individual family therapy, professional counselling, and psychotherapy. An annual CRY Family Day brings together and connects families and loved ones who are travelling similar journeys in a therapeutic setting for a day filled with safety, support, and solidarity.
Cry-sis
The Cry-sis helpline provides self-help and support to families with excessively crying, sleepless and demanding babies. Callers are referred to a trained volunteer member who has had personal experience of these types of problems and can provide support and tried and tested strategies to improve the situation. Can offer printed leaflets. There are also free downloads from a fully informative website.
Dementia UK
The Admiral Nurse Dementia Helpline provided by Dementia UK is for anyone with a question or concern about dementia. From looking out for the first symptoms of Alzheimer’s, to understanding the challenges of living with someone with vascular dementia, the specialist Admiral Nurses have the knowledge and experience to understand the situation and suggest answers.
Devon Carers
Helpline providing carers with information and advice for their caring role. The team can help find support in the community and from local community organisations, provide information on handling finances, rights as a carer, health and wellbeing, carers assessments and planning. Further support from Devon Carers includes peer support, online training, support groups and a free quarterly magazine. The website has information and links to useful carer and support organisations as well as a webchat facility that is available the same time as the helpline.