Resilience for a Healthy Workplace
Vicarious Trauma Training is essential for individuals or teams working on helplines or other supportive roles, as it helps individuals recognise and cope with the indirect emotional impact of others' trauma. By understanding vicarious trauma, team members can develop healthier ways to manage the emotional toll of their work, leading to better overall well-being and preventing burnout.
This course aims to enhance resilience and sustainable practice, ensuring that the team can continue providing high-quality support to those in need without compromising their own mental health.
Learning Objectives
Explore and understand the process of vicarious trauma
Recognise and identify the key risk factors to your helpline workers and service
Create an action plan for your helpline/service
Explore the meaning of a complex call in your service and understand the impact complexity has on risk factors
Utilise the Professional Quality of Life Measure (ProQOL) for early identification of burnout / vicarious trauma
Identify how to manage and reduce the risk of vicarious trauma for yourself and through organisational support
Resilience and Wellbeing
Our Resilience and Wellbeing courses are designed to support individuals build the skills needed to cope with challenges, stress, and adversity in both personal and professional settings.
Our Vicarious Trauma and Worker Wellbeing courses are designed to compliment each other, promoting both personal resilience and a thriving workplace. Get 10% off when you enrol in both courses together.
CPD Accredited Training
Receive a CPD certificate upon completion and accrue 6 CPD hours.
'The Trainer was really informative and engaging throughout the session. It was great to draw on her experiences in her professional career whilst also being given a space to share our own. It is a topic that has especially resonated with me throughout my social work career and it was a fantastic opportunity to deepen my understanding to inform my practice moving forwards.'
Our Vicarious Trauma Training is available as a full day course. Book onto one of our virtual open courses, or enquire about in-house training for your team.
- Available virtually
- These courses are an opportunity to learn alongside other organisations.
- Up to 4 delegates from 1 organisation on each course
- Course capacity: 16 delegates
- Available virtually and in-person
- These courses are an opportunity for your team to learn together
- Training materials and learning content can be tailored to meet the specific needs of your organisation
- Courses suitable for between 6 and 16 delegates