Training Packages
Training Packages
Essential Skills Packages
Beginners' Skills Package
This package includes our popular level 1 and 2 courses – Essential Helpline Skill and Developing Helpline Skills.
Experienced Skills Package
This package includes our level 2 and 3 courses – Developing Helpline Skills and Advanced Helpline Skills.
Complete Skills Package
This Complete Skills Package includes all levels (1, 2 and 3) of our popular skills-based Helpline Skills courses.
Self-care Skills Package
Self-care Skills Package
Vicarious Trauma (CPD-accredited) and Workplace Wellbeing courses.
Our packages are available as open or in-house courses.
Open training allows individuals from different organisations to attend and benefit from diverse perspectives. In-house training is customised and delivered for a specific organisation, providing a more personalised learning experience.
If you are interested in our in-house training, we offer a complimentary scoping call with one of our trainers. The session allows you to ask questions about the training content and learn more about Helplines Partnership. It’s also an opportunity for us to learn more about your organisation and training requirements, so we can tailor the training scenarios to your needs.
Open Training
- Available virtually
- These courses are an opportunity to learn alongside other organisations.
- Up to 4 delegates from 1 organisation on each course
- Course capacity: 16 delegates
In-house Training
- Available virtually and in-person
- These courses are an opportunity for your team to learn together
- Training materials and learning content can be tailored to meet the specific needs of your organisation
- Courses suitable for between 6 and 16 delegates
| Packages | Member Fee (+VAT) | Non-member Fee (+VAT) |
| Complete Skills Package (in-house virtual) | £3,204 | £5,346 |
| Complete Skills Package (in-house in-person) | £3,561 | £5,940 |
| Complete Skills Package (open) | £291 | £488 |
| All other Skills Packages (in-house virtual) | £2,136 | £3,564 |
| All other Skills Packages (in-house in-person) | £2,374 | £3,960 |
| All other Skills Packages (open) | £194 | £325 |