How to respond to service users who present with suicidal thoughts or plans is a common concern for many services. It is essential that your service is equipped to identify those at risk and that your team know how best to support them. This invaluable course explores how to identify risk, practice different techniques in managing suicidal callers and set up internal processes, policies and supervision. Service managers and co-ordinators attending this course will leave with greater knowledge, confidence and awareness alongside practical skills and actions to take back to their helpline.
Learning objectives
Explore context, statistics and attitudes to suicide including barriers to communication
Recognise who is at risk from suicide and potential signs
Examine current suicide models and their pathways
Introduce basic skills and suicide response pathway and techniques in responding
To practice conversations on voice/chat channels that recognises invitations to talk about suicide
To develop/implement policies relating to callers at risk of suicide
CPD Accredited Training
Receive a CPD certificate upon completion and accrue 6 CPD hours.
The training was excellent. It was a tough subject matter, but delivered in a really caring way. The course gave me the confidence to develop my skills around responding to suicidal calls and look at our own safeguarding and policy within our organisation.
Upcoming Training
Our Responding to Suicidal Callers Training is available as a full day course. Book onto one of our virtual open courses, or enquire about in-house training for your team.
- Available virtually
- These courses are an opportunity to learn alongside other organisations.
- Up to 4 delegates from 1 organisation on each course
- Course capacity: 16 delegates
- Available virtually and in-person
- These courses are an opportunity for your team to learn together
- Training materials and learning content can be tailored to meet the specific needs of your organisation
- Courses suitable for between 6 and 16 delegates