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Fees, Rewards & Terms

Fees

The fees detailed below include the training session, along with any workbooks or other resources provided. For CPD-accredited courses, these costs also cover accreditation certificates.

Fees (+VAT) Members Non-Members
Open Training (Virtual) per person £108 £181
Open Training (In Person) per person £161 £269
Inhouse Training (Full Day Virtual) £1,187 £1,980
Inhouse Training (Half Day Virtual) £736 £1,227
Inhouse Training (Full Day In Person) £1,319 £2,200
Inhouse Training (Half Day In Person) £826 £1,377

Bespoke and tailored training may incur additional admin fees.

In-person training will incur additional travel fees.


Rewards

We offer organisations (member and non-member) booking 3 delegate places onto the same open training course a 10% discount on your booking.

Terms and Conditions of Reward: The reward can be used once within a 12 month rolling period. The reward can be applied to a maximum of 3 bookings made on the same day. The reward cannot be used with any other promotional offer or reward.

We offer a 10% reward when members book three or more Virtual In-house or In-Person In-house training sessions within the same agreement.

Terms and Conditions of Reward: The reward can be used once within a 12 month rolling period. The reward cannot be used with any other promotional offer or reward.


Cancellation Policy

For open training sessions

You may cancel a place without charge if you inform us in writing at least 5 calendar days before the event.

The full fee is payable for any cancellations within 5 calendar days of the event including if the participant fails to attend on the day or is unable to attend the whole of the event for any reason.

Some of our events are repeated, so you may transfer a place, without charge, to an alternative date as long as you inform us in writing at least 5 calendar days beforehand. Transfers within 5 calendar days will incur a full fee for both dates. All transfers are subject to availability.

In the unlikely event that we have to cancel a session, we will let you know as soon as possible and issue a full refund.

For in-house/virtual in-house training sessions

Please note, if you wish to cancel an agreed training event, this should be confirmed in writing. The following fees are payable:

Within 7 calendar days of event: Full fee

7-21 calendar days before event: 50% fee

Over 21 calendar days before event: 30% fee

If we cancel the course, a full refund will be given for any monies paid or the course can be rescheduled at no additional cost to you.


Intellectual Property

All worksheets and support materials circulated with our training courses remain copyright to HLP and must not be used outside HLP’s courses. Recording of training sessions is prohibited.