Your Co-op, trusted supplier of Helplines Partnership
Your Co-op
About Your Co-op
Your Co-op Business Solutions provides essential, affordable and reliable climate positive communications for helplines whilst supporting them to become more ethical. We enable organisations to go beyond standard CSR with climate positive products that cut carbon emissions each month, our services include:
- Sustainable Tech including Fairphone 5
- Broadband Connectivity
- Contact Centre Services
We know contact centres today need to be customised to organisational needs and respond to the ever-growing expectations of hybrid workforce’s, supporting both colleagues and clients.
A unique approach, for unique organisations.
- Broadband Connectivity including FTTP, Lease & DIA Network Connections
- Fairphone 5 as Handset Only or with O2 SIM packages
- SIM Only packages
- Digital Voice Cloud Based Telephony System
- Bespoke Contact Centre with Reporting, Webchat, Dial plans plus extra features
Specialised or key highlights: Please provide details of any specialism you offer and/or key highlights.
- Climate Positive Broadband Connectivity which offset carbon emissions monthly
- Our experienced Feefo Awarded Customer Service Team
- Monthly Tree Planting for our customers, to tackle climate change
- Support your local communities and our planet with our Co-operative difference
- Access to Membership offering exclusive offers on residential services
- 3 Months Free Business Broadband with every new connection (24-month contract)
- Fairphone 5 with unlimited O2 SIM
- Network security keeping your organisation safe
- Microsoft Licensing assistance and Co-pilot AI
- Cyber Security to protect your systems, networks and programs from digital attacks
- Your Co-op Business Solutions have partnered with Helplines for over 10 years supporting charities with their telecom services
- Providing easy switching with experienced customer service team, backed by our partners, Northway Communications
- We work with charities of all sizes
- Futureproofing your services from The Big Switch Off (the biggest change in telecoms history)
- Our experienced customer service team will manage your transition seamlessly
Joanne Hannon. Business Development Sales Manager. Jo.hannon@midcounties.coop 07831 231 253