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Regional services
Bristol and Avon Chinese Women's Group
The Chinese Lantern Project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify isolated and hidden members of the community and empower them to better integrate into the wider society and to offer support and referrals… Read More
0808 802 0012 Chinese Lantern Project
Age Cymru
Age Cymru is the national charity in Wales dedicated to supporting older people. Age Cymru’s advice is free, bilingual, impartial and confidential providing a range of information and advice on issues including health and care, travel and lifestyle, work and learning, money, wellbeing, home and community. Publishes detailed factsheets and… Read More
The Alzheimer Society of Ireland
National confidential helpline offering emotional support and information for people living with dementia, their family and carers. The Helpline Team and trained Helpline Volunteers can discuss dementia and memory loss, the different causes of dementia, how a diagnosis is made, accessing services and support, practical tips for living well day-to-day… Read More
National services
National Activity Providers Association
Membership organisation offering support and development to the care sector in order to develop their provision of activity and engagement. Services include organisational and professional development through Helpline, Service development audits, training and education, resources.
Thirtyone:eight
Confidential safeguarding helpline providing 24 hour support, information and advice to workers, leaders, trustees, parents, carers, professionals and survivors. The helpline team can provide advice and support on a wide range of safeguarding standards, including policy and practice guidance, safer recruitment, responding to and managing allegations of abuse, management of… Read More
The Silver Line
Free and confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Trained helpline staff offer information, friendship and advice and can link callers to local groups and services. Offer regular befriending calls and protect those suffering abuse and neglect…. Read More
Stroke Association
Stroke helpline and written enquiry service for anyone affected by stroke. This includes stroke survivors, family members, carers, relatives and professionals. Offer a listening ear, support, guidance and information on a wide range of stroke related topics. Can signpost to Stroke Association Life After Stroke services, local stroke clubs and… Read More
Royal Osteoporosis Society
Helpline backed up by publications and free information resources, for anyone affected by, or at risk of osteoporosis and the fractures it causes. Information and support also provided for families, friends or carers of those affected as well as health and social care professionals. Helpline staffed by osteoporosis nurses with… Read More
Macular Society
Helpline providing free information, guidance and advice to anyone affected by central vision loss, including friends and family members. The Team can answer questions and provide information and advice about any aspect of living with macular disease but are unable to give medical advice. All calls are confidential. Calls cost… Read More
Independent Age
Information and advice service for older people, their families and carers. Focuses on social care, welfare benefits and befriending services and can advise on residential care, care at home, going into hospital, housing and NHS continuing healthcare. Advice on social care provision includes care options and assessments, finding and paying… Read More