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Regional services
Age Cymru
Age Cymru is the national charity in Wales dedicated to supporting older people. Age Cymru’s advice is free, bilingual, impartial and confidential providing a range of information and advice on issues including health and care, travel and lifestyle, work and learning, money, wellbeing, home and community. Publishes detailed factsheets and… Read More
Alzheimer Scotland
The dementia helpline is a freephone 24 hour service providing information and emotional support to people with dementia, carers, relatives, friends and professionals. Operate an e-mail service for anyone who is affected by dementia in any way or who has questions about this illness. Alzheimer Scotland provides day care and… Read More
Bristol and Avon Chinese Women's Group
The Chinese Lantern Project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify isolated and hidden members of the community and empower them to better integrate into the wider society and to offer support and referrals… Read More
Chest Heart & Stroke Scotland
Free confidential Advice Line service provides support and information for people living with lung disease, heart disease and stroke. In addition we give advice to families, carers, and health and social care professionals across Scotland. Specialist Advice Line nurses provide a supportive listening ear, together with health advice based on… Read More
Grandparents Plus
Family and Friends Advice Line for those looking after a relative’s child. The Team provide a free, confidential and impartial service offering advice and information on welfare benefits and other sources of financial support, and a wide range of other issues including employment, housing, debt, social care and education. Can… Read More
POhWER - HertsHelp
HertsHelp provides practical support, guidance and information to anyone living in Hertfordshire who has a question or faces a problem. There are over 300 organisations throughout the county who are in the HertsHelp network willing to help and advise. Some are council departments and some are emergency services, but the… Read More
The Alzheimer Society of Ireland
National confidential helpline offering emotional support and information for people living with dementia, their family and carers. The Helpline Team and trained Helpline Volunteers can discuss dementia and memory loss, the different causes of dementia, how a diagnosis is made, accessing services and support, practical tips for living well day-to-day… Read More
National services
Action on Elder Abuse
Helpline offering information and support for anyone concerned about the abuse of an older person. Action on Elder Abuse promotes changes in policy and practice and aims to raise awareness about the treatment of older people. Training for care staff. Conferences. Talks.
Alzheimer's Research UK
Dementia research charity specialising in finding preventions, causes, treatments and a cure for dementia. Dementia Research Infoline answers questions from the public on dementia and dementia research, as well as helping people to register their interest in volunteering for research studies.
Alzheimer's Society - National Dementia Helpline
Provides information, advice and support through listening, guidance and appropriate signposting to anyone affected by dementia. Callers speak to trained advisers and calls no more than the national call rate. Callers who have speech difficulties and/or hearing difficulties and who have access to a textphone should dial 1800108453000336 and an… Read More
Dementia UK
The Admiral Nurse Dementia Helpline provided by Dementia UK is for anyone with a question or concern about dementia. From looking out for the first symptoms of Alzheimer’s, to understanding the challenges of living with someone with vascular dementia, the specialist Admiral Nurses have the knowledge and experience to understand… Read More
Macular Society
Helpline providing free information, guidance and advice to anyone affected by central vision loss, including friends and family members. The Team can answer questions and provide information and advice about any aspect of living with macular disease but are unable to give medical advice. All calls are confidential. Calls cost… Read More
National Activity Providers Association
Membership organisation offering support and development to the care sector in order to develop their provision of activity and engagement. Services include organisational and professional development through Helpline, Service development audits, training and education, resources.
Royal Osteoporosis Society
Helpline backed up by publications and free information resources, for anyone affected by, or at risk of osteoporosis and the fractures it causes. Information and support also provided for families, friends or carers of those affected as well as health and social care professionals. Helpline staffed by osteoporosis nurses with… Read More
Stroke Association
Stroke helpline and written enquiry service for anyone affected by stroke. This includes stroke survivors, family members, carers, relatives and professionals. Offer a listening ear, support, guidance and information on a wide range of stroke related topics. Can signpost to Stroke Association Life After Stroke services, local stroke clubs and… Read More
The Silver Line
Free and confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Trained helpline staff offer information, friendship and advice and can link callers to local groups and services. Offer regular befriending calls and protect those suffering abuse and neglect…. Read More
Thirtyone:eight
Confidential safeguarding helpline providing 24 hour support, information and advice to workers, leaders, trustees, parents, carers, professionals and survivors. The helpline team can provide advice and support on a wide range of safeguarding standards, including policy and practice guidance, safer recruitment, responding to and managing allegations of abuse, management of… Read More