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Regional services
Bristol and Avon Chinese Women's Group
The Chinese Lantern Project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify isolated and hidden members of the community and empower them to better integrate into the wider society and to offer support and referrals… Read More
0808 802 0012 Chinese Lantern Project
Citizens Advice - England & Wales - Adviceline
Offer free, confidential, impartial and independent advice from over 3,500 locations. These include high streets, community centres, doctors’ surgeries, courts and prisons. Can help people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. Advice may be given in person or by phone. Most local Citizens… Read More
Citizens Advice Direct
Citizens Advice Direct is a provider of advice and information to the citizens of Scotland. Work in partnership with a network of national organisations providing advice on a wide range of issues such as debt, employment, welfare and consumer advice. As well as offering traditional telephone based advice can also… Read More
Citizens Advice Direct - Glasgow Advice and Information Network (GAIN)
The GAIN Helpline is a freephone helpline for people living and/or working in Glasgow. Provide advice on a wide range of financial issues including debt, money management, benefits advice, and housing issues as well as providing free legal advice. Helpline advisers provide initial advice (including a full benefit check if… Read More
Citizens Advice Stroud and Cotswold Districts
Help people solve problems by providing free, confidential, impartial and independent information and advice. A range of issues covered include debt; welfare benefits; work; relationships; housing; health; education; legal; consumer; community care and utilities problems. Volunteers welcome. Details of locations and opening hours for face-to-face service can be found on… Read More
Education Support Partnership
Provide a free telephone helpline 08000 562 561 (UK), 08000 855 088 (Wales) for all teachers, lecturers and staff in education, including support for staff working in adult, further and higher education via sister charity Recourse (0808 802 0304). Support includes information and signposting, support and coaching or counselling services…. Read More
Housing Rights
Advice and representation service for people with housing problems such as homelessness, rent arrears, mortgage arrears, tenancy problems, harassment, illegal eviction and threatened court action. Also provides specialist training and information to assist other advisors.
MABS - Money Advice & Budgeting Service
Free, confidential helpline guiding people through dealing with problem debt. MABS money advisors work with clients with a wide range of personal debts, including: Mortgage arrears, Personal loans, Utilities arrears, Credit card debt, Hire purchases, Rent arrears, Court fines, Catalogue debts, Sub-prime loans and Legal moneylenders. The Service is independent,… Read More
Money Advice Scotland
Helpline providing access to free, confidential and independent advice on how to deal with debt and money problems across Scotland. Further support includes access to free financial capability e-learning modules. Calls to 0800 numbers are free of charge from all consumer landlines and mobile phones.
Motor Neurone Disease Association - Benefits Advice
The MND Association benefits advice service provides advice by phone and e-mail in England, Wales and Northern Ireland, it also provides advice via web chat in England and Wales. Qualified advisers will help identify the benefits you may be able to claim and work out the best way of claiming… Read More
One Parent Families Scotland - Lone Parent Helpline
Free, confidential information on benefit/tax credit entitlement, child maintenance, contact problems, legal issues, housing options, employment, education, childcare. The helpline is available to any lone parent or organisation that works with lone parents in Scotland. Local projects in Dundee, Glasgow, North Lanarkshire and Maddiston, near Falkirk. Flexible Childcare Services in… Read More
ScotsCare
Helpline providing advice and signposting for first and second generation Scots facing hardship or isolation in London (within a 35 mile radius of Charing Cross). The Team can help with a variety of issues including advocacy, employment and training, grants, health, housing, managing money, families and socialising. Support services include… Read More
Shelter England
Provide advice and information for people with a housing problem or who are homeless/about to become homeless. Issues dealt with include housing rights, harassment, illegal eviction, rent and mortgage arrears, disrepair, housing benefit, domestic violence and other issues. Campaigns on housing issues for people who are homeless or badly housed…. Read More
National services
GamCare
GamCare operates the National Gambling HelpLine, funded by GambleAware. The HelpLine provides information, advice and support for anyone affected by problem gambling, including family and friends. GamCare’s Advisers can also make referrals for a range of treatment options across Great Britain. Web chat with Advisers also available via www.gamcare.org.uk. Calls… Read More
GroceryAid
GroceryAid is the charity for people who have worked, or are working, in the UK grocery industry and who now find that they need some extra support. GroceryAid supports people both financially and through the Helpline. The Helpline is available 24 hours a day, seven days a week, all year… Read More
Hospitality Action
Hospitality Action is the trade charity offering a crucial lifeline to people of all ages, working and retired, from the hospitality industry. Offer a range of services to past and present employees within the industry. Support includes the Employee Assistance Programme (EAP) providing expert advice, support and assistance to those… Read More
Money Advice Trust - Business Debtline
Provides free advice and resources to help people deal with business finances and business debts. The service is available over the phone, through the website and via webchat. Business Debtline is completely free, confidential and independent.
Money Advice Trust - National Debtline
Provides free advice and resources to help people deal with debts. The service is available over the phone, through the website and via webchat. National Debtline is completely free, confidential and independent.
Save the Children - Eat, Sleep, Learn, Play! Programme
Eat, Sleep, Learn, Play! is an early-intervention crisis grant programme providing essential household items, such as a cot bed with mattress and bedding, cooker, pushchair or educational toys and books to low-income families with young children who lack the funds to purchase these basic items themselves. The programme is open… Read More