Find a Helpline
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Regional services
Afghanistan Capacity Development and Educational Organization (ACDEO)
Afghanistan’s only family support helpline. 6464 is a toll-free number in Afghanistan that provides phone-based counselling, legal aid and referrals to ground-based social service providers. The Family Helpline call operators have a strong awareness of cultural and religious sensitivity. As trained legal consultants, religious scholars and social workers, the operators… Read More
6464 Family Support Hotline
Asbestos Support West Midlands
Provide support, information and advice to people suffering from asbestos-related diseases and their families in the West Midlands area. Home visiting service which provides support, benefits checks, disabled car badges and other forms of help. Asbestos Support WM operates across the areas covered by Coventry, Birmingham and Wolverhampton City Councils… Read More
Citizens Advice - England & Wales - Consumer Helpline
Confidential and impartial advice on consumer issues over the telephone or online. Can help with general consumer queries, energy and postal issues, including complaints. When purchasing goods or services the law protects people’s rights against being treated unfairly or when things go wrong. This includes faulty goods, switching energy supplier,… Read More
Citizens Advice - England & Wales - Adviceline
Offer free, confidential, impartial and independent advice from over 3,500 locations. These include high streets, community centres, doctors’ surgeries, courts and prisons. Can help people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. Advice may be given in person or by phone. Most local Citizens… Read More
Citizens Advice Direct
Citizens Advice Direct is a provider of advice and information to the citizens of Scotland. Work in partnership with a network of national organisations providing advice on a wide range of issues such as debt, employment, welfare and consumer advice. As well as offering traditional telephone based advice can also… Read More
Citizens Advice Direct - Glasgow Advice and Information Network (GAIN)
The GAIN Helpline is a freephone helpline for people living and/or working in Glasgow. Provide advice on a wide range of financial issues including debt, money management, benefits advice, and housing issues as well as providing free legal advice. Helpline advisers provide initial advice (including a full benefit check if… Read More
Citizens Advice Stroud and Cotswold Districts
Help people solve problems by providing free, confidential, impartial and independent information and advice. A range of issues covered include debt; welfare benefits; work; relationships; housing; health; education; legal; consumer; community care and utilities problems. Volunteers welcome. Details of locations and opening hours for face-to-face service can be found on… Read More
Equality Advisory & Support Service (EASS)- Advice Line
Provide information advice and support on discrimination and human rights issues to individuals. Can advise on the Equality Act 2010, advise on options to resolve issues, advise on options for informal resolution, advise on eligibility for civil legal aid, provide support for people considering making their own claims and assist… Read More
Gingerbread - Single Parent Helpline
Provides support and expert advice to the single parent with the main care of the child. Support includes anything from dealing with a break-up to going back to work or sorting out maintenance, welfare benefits or tax credit issues, contact, employment, education, housing and debt. Advisers will talk through options… Read More
NYAS
The Helpline provides a free single point of access to all NYAS services. Some mobile networks may charge the same as a landline charge to connect to 0808 numbers. Callback available. Team of advisers support support children, young people, and vulnerable adults to ensure their rights are up held. Welcome… Read More
One Parent Families Scotland - Lone Parent Helpline
Free, confidential information on benefit/tax credit entitlement, child maintenance, contact problems, legal issues, housing options, employment, education, childcare. The helpline is available to any lone parent or organisation that works with lone parents in Scotland. Local projects in Dundee, Glasgow, North Lanarkshire and Maddiston, near Falkirk. Flexible Childcare Services in… Read More
Rape Crisis Scotland - Scottish Women's Rights Centre Legal Helpline
Free, legal helpline for women survivors of gender based violence across Scotland, including sexual crimes, domestic abuse, stalking, HBV, trafficking, FGM and forced marriage. Offers information and advice on protective orders, reporting crimes, rights of victims in the justice process, welfare, child contact and residence (following GBV) and access to… Read More
seAp Advocacy
Provide free, independent and confidential advocacy support to people across the South of England. Helpline Team assists people to contact services in the local area and to signpost to others where they do not provide a service. seAp’s advocacy services include Independent Mental Health Advocacy, Independent Mental Capacity Advocacy, Independent… Read More
seAp Advocacy - AVoice
AVoice is an advocacy service for adult victims of crime and antisocial behaviour run by The Care Forum in partnership with seAp and SARI (Stand Against Racism and Inequality). AVoice provides free, independent and confidential advocacy to anyone over the age of 18 who live in Bristol, Bath, North East… Read More
Shelter England
Provide advice and information for people with a housing problem or who are homeless/about to become homeless. Issues dealt with include housing rights, harassment, illegal eviction, rent and mortgage arrears, disrepair, housing benefit, domestic violence and other issues. Campaigns on housing issues for people who are homeless or badly housed…. Read More
TGP Cymru - Travelling Ahead
Helpline providing advice and support to Gypsy, Roma and Traveller communities around Wales. The Team can help with issues including rights and entitlements, make sure your voices are heard, fair treatment and help challenging discrimination. Further support includes help with accommodation, education, consumer rights, legal rights, making a complaint, speaking… Read More
National services
Howard League for Penal Reform
Confidential legal service for young people, including those in prison. An answerphone service is available and callers should make sure that their name, prison and prison number are clearly stated. Anyone can call the advice line if they have a problem that might have a legal answer. If unable to… Read More