Find a Helpline
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Regional services
Disability Information Scotland
The helpline provides a range of general disability related information to disabled people, carers, professionals, disability organisations and anyone with an interest in disability issues. The helpline can deal with issues including benefit enquiries, employment, discrimination cases, equipment, grants and trusts, access, holiday information and signpost to local sources of… Read More
0300 323 9961 / Text 0778 620 0707
Down's Syndrome Association
Information, advice and guidance for people with Down’s syndrome, their families and carers and the professionals who provide support. The service deals with all aspects of living with Down’s syndrome and includes education, social care, health and welfare benefits. Wide range of resources can also be accessed online.
Dyslexia Scotland
Confidential helpline offering advice and guidance on dyslexia-related issues in Scotland. Helpline enquiries can be made by telephone, email or webchat. The Helpline is run by trained and experienced staff and volunteers who can provide advice or signpost to various resources and relevant organisations.
Hft - Family Carer Support Service (FCSS)
Offers one-to-one support by phone, email or letter for family carers who have a relative with a learning disability. Run regular workshops for family carers. Can also provide resources for family carers covering a range of topics including holiday information, benefit changes, safeguarding, using the Mental Capacity Act, BME and… Read More
IPSEA - Independent Provider of Special Education Advice
IPSEA offers free and independent legally based information, advice and support to help get the right education for children and young people with all kinds of special educational needs and/or disabilities (SEND). Further support includes suite of free downloadable legal guides and resources available to parents and carers. These guides… Read More
JSENSE
The JSENSE Helpline provides support to parents and carers of children and young people with special educational needs tailored to the specialist needs of the Jewish community and is strictly confidential. The Team can assist with issues such as schools, annual reviews and inclusion in the classroom, requesting statutory assessment,… Read More
SNAP (Special Needs And Parents)
Helps families across Essex who have children aged 0-25 years with special needs and disabilities. Support services include helpline advice and information, face-to-face appointments, benefits and education advice, specialist library, website, directory of useful contacts, specialist talks and training courses, parent and pre-school groups, SNAP+ for older children and young… Read More
SNAP Cymru
SNAP Cymru provides impartial information, advice and support for parents, children and young people who have, or may have, special educational needs or disabilities. Advice is provided through the helpline and specialist casework service. The service is for parents, carers, young people and professionals contacting on behalf of families. Can… Read More
Stop Hate UK
The helpline provides support to people affected by Learning Disability Hate Crime in England and Wales. Also operates the Stop Hate Line which provides support to people affected by Hate Crime motivated by disability, gender identity, race, religion or sexual orientation. The Stop Hate Line is available to people in… Read More
National services
Epilepsy Society
Caller led confidential helpline for people with epilepsy and for their families, carers and health professionals. Provides information, emotional support, informal counselling and signposting to other agencies as well as information about assessment, treatment, rehabilitation, long-term care and respite care for adults with epilepsy.
Mencap
The Learning Disability Helpline provides information and advice on issues that affect the life of people with a learning disability, their families, carers and supporters. The helpline provides information and advice on issues such as community care, money and benefits, mental capacity, diagnosis, employment for people with a learning disability,… Read More
Scope
National helpline offering free, independent and impartial information and support on the issues that matter to disabled people and families. Also offer a telephone interpreting service to people whose preferred language is not English. Scope helpline staff members are not qualified to give medical or legal advice. The Team are… Read More
The National Autistic Society
The Autism Helpline provides impartial, confidential information, advice and support to people on the autism spectrum, their families, carers, professionals and students. Signposting to other organisations is also available.
The National Autistic Society - Parent to Parent Service
Confidential telephone service providing emotional support to parents and carers of children or adults with autism. The service is provided by trained parent volunteers who are all parents themselves of a child or adult with autism. Volunteers are based across the UK. The service provides parents with the opportunity to… Read More