Find A Helpline

JSENSE

The JSENSE Helpline provides support to parents and carers of children and young people with special educational needs tailored to the specialist needs of the Jewish community and is strictly confidential. The Team can assist with issues such as schools, annual reviews and inclusion in the classroom, requesting statutory assessment,… Read More

Family Action - Special Guardianship Support Service

Telephone helpline offering support from trained operators 5 days a week to special guardians in need of practical advice and support to understand special guardianship role, rights and services. Further support includes online web chat with trained professionals also available 5 days a week and a dedicated website containing comprehensive… Read More

Cardiff Council

Confidential freephone helpline providing help and support to families. Cardiff Family Advice and Support is a clear, accessible referral route and information service for anyone requiring information, advice or assistance. This is a Cardiff wide service. Referrals or requests for information, advice, support or assistance can be made by parents,… Read More

Children in Northern Ireland (CiNI) - Parentline NI

Free confidential local helpline providing advice, support and guidance to parents, carers and family members on a wide range of parenting related issues including protection, domestic violence, substance use and mental health issues, child behaviour, child contact issues, teenage behaviour, separation and family tensions. Service also available face-to-face or online…. Read More

Afghanistan Capacity Development and Educational Organization (ACDEO)

Afghanistan’s only family support helpline. 6464 is a toll-free number in Afghanistan that provides phone-based counselling, legal aid and referrals to ground-based social service providers. The Family Helpline call operators have a strong awareness of cultural and religious sensitivity. As trained legal consultants, religious scholars and social workers, the operators… Read More

Bristol and Avon Chinese Women's Group

The Chinese Lantern Project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify isolated and hidden members of the community and empower them to better integrate into the wider society and to offer support and referrals… Read More

GlobalARRK (Global Action on Relocation & Return with Kids

Charity supporting “Stuck Parents” who have moved abroad and cannot return to their home country with their children. This includes parents who have ‘abducted’ their children to their home country. The Parent Support service can be contacted via email, Facebook message or online website form. The Team call parents back… Read More

Thirtyone:eight

Confidential safeguarding helpline providing 24 hour support, information and advice to workers, leaders, trustees, parents, carers, professionals and survivors. The helpline team can provide advice and support on a wide range of safeguarding standards, including policy and practice guidance, safer recruitment, responding to and managing allegations of abuse, management of… Read More

Grief Encounter

Confidential helpline, staffed by trained professionals, offering support and advice to bereaved children, young people and adults. Support also available via email or 1-2-1 live chat session with a Grieftalk counsellor. Further support includes one to one counselling, group activities, family fun days, residential camps and interactive online services. Calls… Read More

Maternity Action - Maternity Care Access Advice Service

Provides confidential telephone and email advice and online information to help women get maternity care and to help women understand and challenge charges for NHS care. Provide advice to women, their friends and family, midwives, other health professionals, advice workers and community workers. Can assist women from abroad, migrants, refugees,… Read More

Regional services