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Regional services
Cardiff Council
Confidential freephone helpline providing help and support to families. Cardiff Family Advice and Support is a clear, accessible referral route and information service for anyone requiring information, advice or assistance. This is a Cardiff wide service. Referrals or requests for information, advice, support or assistance can be made by parents,… Read More
0808 800 0038 - Cardiff Family Advice and Support
Children in Northern Ireland (CiNI) - Parentline NI
Free confidential local helpline providing advice, support and guidance to parents, carers and family members on a wide range of parenting related issues including protection, domestic violence, substance use and mental health issues, child behaviour, child contact issues, teenage behaviour, separation and family tensions. Service also available face-to-face or online…. Read More
Afghanistan Capacity Development and Educational Organization (ACDEO)
Afghanistan’s only family support helpline. 6464 is a toll-free number in Afghanistan that provides phone-based counselling, legal aid and referrals to ground-based social service providers. The Family Helpline call operators have a strong awareness of cultural and religious sensitivity. As trained legal consultants, religious scholars and social workers, the operators… Read More
Bristol and Avon Chinese Women's Group
The Chinese Lantern Project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify isolated and hidden members of the community and empower them to better integrate into the wider society and to offer support and referrals… Read More
National services
Maternity Action - Maternity Care Access Advice Service
Provides confidential telephone and email advice and online information to help women get maternity care and to help women understand and challenge charges for NHS care. Provide advice to women, their friends and family, midwives, other health professionals, advice workers and community workers. Can assist women from abroad, migrants, refugees,… Read More
CMV Action
Run a freephone support line. Support families affected by congenital CMV by providing information and advice, connecting families living in the same area or with similar difficulties. Advocates and empower families to work effectively with professionals. Educates professionals, parents to be and the general public about reducing the risks of… Read More
YoungMinds
Confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.