Find A Helpline

Afghanistan Capacity Development and Educational Organization (ACDEO)

Afghanistan’s only family support helpline. 6464 is a toll-free number in Afghanistan that provides phone-based counselling, legal aid and referrals to ground-based social service providers. The Family Helpline call operators have a strong awareness of cultural and religious sensitivity. As trained legal consultants, religious scholars and social workers, the operators… Read More

AMINA - The Muslim Women's Resource Centre

Information, advice and listening support for Muslim women. Help with a range of concerns including family matters, marriage, domestic abuse, racial harassment, immigration, Shariah, education, employment, finance, housing, health, social isolation and leisure activities suitable for Muslim women. Part of the Muslim Women’s Resource Centre which provides a drop-in centre,… Read More

Bristol and Avon Chinese Women's Group

The Chinese Lantern Project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify isolated and hidden members of the community and empower them to better integrate into the wider society and to offer support and referrals… Read More

CARI (Children at Risk in Ireland)

The confidential helpline is often the first point of contact for adults concerned about a child or young person who may have been sexually abused. The Team provides support, advice and most importantly, a listening service to all callers. The helpline supports: Parents and carers concerned about a child or… Read More

Children in Scotland - Enquire Helpline

Helpline for parents and carers of children and young people with additional support needs, for children and young people themselves and for professionals working with them. Covers all aspects of additional support for learning. Has website for parents, carers, practitioners and children and young people. Further support includes factsheets and… Read More

Children's Commissioner for Wales

The Advice and Support service is free and confidential and provides a source of help and support if children and young people or those who care for them feel that a child has been been treated unfairly. Contact can also be made by text. Text 80 800 and start message… Read More

Families Outside - Support & Information Helpline

Support and information helpline for families with a relative in prison. Can give information and support over the phone, via text messaging or through email facility and has a range of materials that can be posted or accessed via the website. Supports families and professionals throughout Scotland and carries out… Read More

Family Lives

Provides support to parents, young people and families on all aspects of family life. Confidential helpline service which is free from landlines and mobiles. Provides advice, guidance and support on any aspect of parenting and family life, including bullying. Family Lives support staff take calls from 7am – midnight. During… Read More

Family Rights Group

Provides confidential advice for parents and family members who are involved with, or need, children’s social care services. Most commonly advises parents where social workers are worried about a child’s safety, families with a child in care and grandparents who are raising grandchildren who cannot live at home. Can offer… Read More

FosterTalk Ltd - Fosterline

Provides confidential, impartial information, advice and signposting on issues of concern to foster carers and those interested in fostering. In particular it will provide advice and information about how to apply to be a foster carer; support the retention of foster carers and aid them to provide care that meets… Read More

Gingerbread - Single Parent Helpline

Provides support and expert advice to the single parent with the main care of the child. Support includes anything from dealing with a break-up to going back to work or sorting out maintenance, welfare benefits or tax credit issues, contact, employment, education, housing and debt. Advisers will talk through options… Read More

Grandparents Plus

Family and Friends Advice Line for those looking after a relative’s child. The Team provide a free, confidential and impartial service offering advice and information on welfare benefits and other sources of financial support, and a wide range of other issues including employment, housing, debt, social care and education. Can… Read More

BLISS - Family Support Helpline

The Bliss helpline is a UK wide confidential telephone service that offers a listening ear, emotional support and information to families whose baby is in or has been in neonatal care.

Child Bereavement UK - Support and Information Helpline

Support families and educate professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. The support and information helpline provides confidential support, information and guidance to families and professionals. Offer a range of support services for families where a baby… Read More

CMV Action

Run a freephone support line. Support families affected by congenital CMV by providing information and advice, connecting families living in the same area or with similar difficulties. Advocates and empower families to work effectively with professionals. Educates professionals, parents to be and the general public about reducing the risks of… Read More

Contact

Provide information advice and support to families with disabled children no matter what their condition or disability. Freephone helpline for parents and carers with advice on welfare rights, community care issues, education needs, debt and a listening ear, with access to interpreters. Advice service for special educational needs (SEN). Link… Read More

Cry-sis - Helpline

The Cry-sis helpline provides self-help and support to families with excessively crying, sleepless and demanding babies. Callers are referred to a trained volunteer member who has had personal experience of these types of problems and can provide support and tried and tested strategies to improve the situation. Can offer printed… Read More

Families Need Fathers

Provides support to parents and families following separation. Service open to mothers, fathers, grandparents, new partners and extended families. The helpline team can provide information, advice and support services to help parents achieve a positive outcome. Informative website, online forum (with free online Solicitor) plus a network of over 50… Read More

FosterTalk Ltd

Provides advice, information and support for foster carers. Offers a membership package to foster carers that includes comprehensive legal advice and support, counselling, advice and support during allegations, including advocacy and mediation. Has a 24 hour, 7 days, 52 weeks of the year helpline for members. Foster Carers can join… Read More

Maternity Action

Advice line offering free, confidential telephone support and advice. Team of advisers can offer advice and information on rights and entitlements throughout pregnancy, maternity leave and return to work. Can also advise employers about managing pregnant women and new parents. Further support includes training for advisors, community workers, midwives and… Read More

Regional services