Find A Helpline

Afghanistan Capacity Development and Educational Organization (ACDEO)

Afghanistan’s only family support helpline. 6464 is a toll-free number in Afghanistan that provides phone-based counselling, legal aid and referrals to ground-based social service providers. The Family Helpline call operators have a strong awareness of cultural and religious sensitivity. As trained legal consultants, religious scholars and social workers, the operators… Read More

Alzheimer's and Dementia Support Services - Kent Dementia Helpline

Information and emotional support for people living with dementia or memory problems, their carers, family, friends and professionals living or based in the Kent area. The service is confidential and anonymous and signposts to other local organisations when appropriate. The team can also assist with research to identify providers for… Read More

AMINA - The Muslim Women's Resource Centre

Information, advice and listening support for Muslim women. Help with a range of concerns including family matters, marriage, domestic abuse, racial harassment, immigration, Shariah, education, employment, finance, housing, health, social isolation and leisure activities suitable for Muslim women. Part of the Muslim Women’s Resource Centre which provides a drop-in centre,… Read More

Bristol Mind - MindLine

Mindline offers a free listening service to anyone who needs to talk about emotional or mental health distress including anxiety, depression, loneliness, self-injury, suicidal feelings, trauma, loss or concern for a family member or friend.

Centrepoint

Free and confidential helpline providing homelessness advice and support to anyone in England aged 16-25. The Team can also offer advice to people worried about a young person they know. The Centrepoint Helpline can help with issues including sofa surfing, options for when the Council cannot provide support, pregnant women… Read More

Coram Voice

Coram Voice provides Always Heard, the national advocacy safety net and advice service for children and young people who are in need, in care, or leaving the care of Children’s Services. Always Heard offers a single free point of contact for all children and young people in England. Offer independent… Read More

Edinburgh Crisis Centre

Helpline manned 24 hours a day by trained crisis centre staff providing emotional support to callers. The Team can help deal with issues including anxiety, depression, panic attacks, self harm, suicide, hearing voices. Staff also support the caller to develop a short term crisis plan identifying informal support and local… Read More

Education Support Partnership

Provide a free telephone helpline 08000 562 561 (UK), 08000 855 088 (Wales) for all teachers, lecturers and staff in education, including support for staff working in adult, further and higher education via sister charity Recourse (0808 802 0304). Support includes information and signposting, support and coaching or counselling services…. Read More

Allergy UK

Helpline providing information and advice on all types of allergic disease. A variety of communication channels are available to those who require information and advice on allergy, including a dedicated telephone Helpline, live web chat and email enquiries. Helpline advisors are supported by in-house clinical nurse specialists who are able… Read More

Anorexia & Bulimia Care (ABC)

National UK eating disorders organisation providing on-going care, emotional support and practical guidance for anyone affected by eating disorders and their families. Support includes a national telephone helpline, befriending service and nutritional support. ABC also provides training in eating disorders and related self-harm for professionals and produces a range of… Read More

Anxiety UK - National Infoline Service

Confidential infoline service operated by a team of volunteers and staff many of whom have personal experience of anxiety, stress or anxiety based depression and can offer practical advice and information on support services available. Support is available to anybody affected by anxiety, stress and/or anxiety based depression, be it… Read More

Blackburn & Darwen District Without Abuse

Provide advice and information to both male and female victims of domestic abuse. Can offer access to various services including access to temporary accommodation at the point of crisis subject to assessment. Further support includes access to counselling, access to various help and support programmes, advocacy services and support to… Read More

BLISS - Family Support Helpline

The Bliss helpline is a UK wide confidential telephone service that offers a listening ear, emotional support and information to families whose baby is in or has been in neonatal care.

Brake - The Road Safety Charity

Brake supports people who have been bereaved or seriously injured in a road crash, as well as the family, friends and professionals supporting them. Support is provided via literature and through a telephone helpline staffed by professionals. Literature includes information and advice to help with the immediate practical issues, coping… Read More

Bristol Mind - MindLine Trans+

Mindline Trans+ is an out of hours confidential helpline that offers emotional support and information to anyone who identifies as Trans+ (transgender, gender fluid and non-binary) and anyone wanting to talk about their gender identity. The helpline can also provide emotional support and information to family and friends. Callers will… Read More

Campaign Against Living Miserably - CALM

Offer confidential, anonymous and free support, information and signposting to men through the helpline. Callers can talk through a wide variety of issues including abuse, addictions, anger, depression, bullying, eating disorders, sexuality, work issues, racism, bereavement, suicide, divorce and more. The website lists details on local and national agencies offering… Read More

Child Bereavement UK - Support and Information Helpline

Support families and educate professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. The support and information helpline provides confidential support, information and guidance to families and professionals. Offer a range of support services for families where a baby… Read More

Coventry City Mission - Crossline Coventry

Christian run helpline offering a listening ear to anyone who is lonely, anxious, depressed, bereaved or who needs someone to talk to on issues including mental health, relationships, crises and suicide. Signposting and referrals to specialist agencies.

Cry-sis - Helpline

The Cry-sis helpline provides self-help and support to families with excessively crying, sleepless and demanding babies. Callers are referred to a trained volunteer member who has had personal experience of these types of problems and can provide support and tried and tested strategies to improve the situation. Can offer printed… Read More

Faith Matters

Tell MAMA dedicated helpline provides support and assistance to victims of anti-Muslim hatred and prejudice or Islamophobia. Further support includes an online service, from 9am-2am, to respond to online reports. Tell MAMA provides direct casework support, access to pro-bono legal advice, signposting, emotional support and advocacy work to victims. Work… Read More

Regional services