Find a Helpline
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Regional services
Centrepoint
Free and confidential helpline providing homelessness advice and support to anyone in England aged 16-25. The Team can also offer advice to people worried about a young person they know. The Centrepoint Helpline can help with issues including sofa surfing, options for when the Council cannot provide support, pregnant women… Read More
0808 800 0661
The Cece Yara Foundation
Confidential and anonymous helpline service providing advice and information to prevent child sexual abuse. The helplines are managed by trained staff who all have experience of listening and talking to children and young people. The Team can help with issues including types of abuse, reporting process after reporting child sexual… Read More
Young Scot
Young Scot is the national youth information and citizenship charity. Provide young people with a mixture of information, ideas and incentives. This is done in a variety of formats including online, social, apps, magazines, and phone. Provide information on a range of issues including health, money, sport, leisure, travel, relationships,… Read More
Young Women's Trust - Work It Out
Work It Out is a free telephone and online coaching service to support young women, aged 18-30 years, who are unemployed or who are in insecure employment. Free coaching session by phone or online. Sessions are normally about half an hour.
The Magdalene Group - Doorway Women's Services
Confidential helpline offering support to sex-workers. Services include outreach with a team going to the red light area of Norwich to meet with the street based sex workers. Outreach also offers on-the-spot help, harm reduction advice, information on services, condoms and a hot drink. Further support includes drop-in service providing… Read More
National services
Grief Encounter
Confidential helpline, staffed by trained professionals, offering support and advice to bereaved children, young people and adults. Support also available via email or 1-2-1 live chat session with a Grieftalk counsellor. Further support includes one to one counselling, group activities, family fun days, residential camps and interactive online services. Calls… Read More
Missing People - Say Something Helpline
The Say Something Team provide listening support to young people enabling young people to discuss worries and feelings, obtain advice and pass on concerns around child sexual exploitation anonymously. This service is free, 24 hour and confidential. There is no requirement to provide the Team with your name. Call or… Read More
YoungMinds
Confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.
Winston's Wish
National confidential helpline offering support, information and guidance to all those caring for a child or young person who has been bereaved. The helpline is staffed by people with experience and knowledge of supporting bereaved children and families. The Team can offer support and information, discuss options, make practical suggestions… Read More
Together for Short Lives
Freephone helpline and e-mail information service for parents, carers and professionals looking after children or young people with a life-threatening or life-limiting condition. Calls are free for callers from landlines and mobiles. Can provide information on how to access and get the best out of services locally, signposting to organisations… Read More