Find a Helpline
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Regional services
Centrepoint
Free and confidential helpline providing homelessness advice and support to anyone in England aged 16-25. The Team can also offer advice to people worried about a young person they know. The Centrepoint Helpline can help with issues including sofa surfing, options for when the Council cannot provide support, pregnant women… Read More
0808 800 0661
The Cece Yara Foundation
Confidential and anonymous helpline service providing advice and information to prevent child sexual abuse. The helplines are managed by trained staff who all have experience of listening and talking to children and young people. The Team can help with issues including types of abuse, reporting process after reporting child sexual… Read More
Young Women's Trust - Work It Out
Work It Out is a free telephone and online coaching service to support young women, aged 18-30 years, who are unemployed or who are in insecure employment. Free coaching session by phone or online. Sessions are normally about half an hour.
Young Scot
Young Scot is the national youth information and citizenship charity. Provide young people with a mixture of information, ideas and incentives. This is done in a variety of formats including online, social, apps, magazines, and phone. Provide information on a range of issues including health, money, sport, leisure, travel, relationships,… Read More
National services
Penny Appeal – MY Youth Helpline
MY Helpline offers an active listening support service that is free, confidential and non-judgemental to young people aged 11- 24 who are experiencing any sort of worries or concerns. The Helpline Team can assist with a number of issues affecting young people including cyberbullying and online abuse, substance abuse (alcohol… Read More
Thirtyone:eight
Confidential safeguarding helpline providing 24 hour support, information and advice to workers, leaders, trustees, parents, carers, professionals and survivors. The helpline team can provide advice and support on a wide range of safeguarding standards, including policy and practice guidance, safer recruitment, responding to and managing allegations of abuse, management of… Read More
Grief Encounter
Confidential helpline, staffed by trained professionals, offering support and advice to bereaved children, young people and adults. Support also available via email or 1-2-1 live chat session with a Grieftalk counsellor. Further support includes one to one counselling, group activities, family fun days, residential camps and interactive online services. Calls… Read More
Missing People - Say Something Helpline
The Say Something Team provide listening support to young people enabling young people to discuss worries and feelings, obtain advice and pass on concerns around child sexual exploitation anonymously. This service is free, 24 hour and confidential. There is no requirement to provide the Team with your name. Call or… Read More
YoungMinds
Confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.
Winston's Wish
National confidential helpline offering support, information and guidance to all those caring for a child or young person who has been bereaved. The helpline is staffed by people with experience and knowledge of supporting bereaved children and families. The Team can offer support and information, discuss options, make practical suggestions… Read More