Find a Helpline
Keyword
Topic
Region
Regional services
Centrepoint
Free and confidential helpline providing homelessness advice and support to anyone in England aged 16-25. The Team can also offer advice to people worried about a young person they know. The Centrepoint Helpline can help with issues including sofa surfing, options for when the Council cannot provide support, pregnant women… Read More
0808 800 0661
Children in Scotland
Helpline for parents and carers of children and young people with additional support needs, for children and young people themselves and for professionals working with them. Covers all aspects of additional support for learning. Has website for parents, carers, practitioners and children and young people. Further support includes factsheets and… Read More
Children's Commissioner for Wales
The Advice and Support service is free and confidential and provides a source of help and support if children and young people or those who care for them feel that a child has been been treated unfairly. Contact can also be made by text. Text 80 800 and start message… Read More
Coram Voice
Coram Voice provides Always Heard, the national advocacy safety net and advice service for children and young people who are in need, in care, or leaving the care of Children’s Services. Always Heard offers a single free point of contact for all children and young people in England. Offer independent… Read More
Gingerbread - Single Parent Helpline
Provides support and expert advice to the single parent with the main care of the child. Support includes anything from dealing with a break-up to going back to work or sorting out maintenance, welfare benefits or tax credit issues, contact, employment, education, housing and debt. Advisers will talk through options… Read More
NYAS
The Helpline provides a free single point of access to all NYAS services. Some mobile networks may charge the same as a landline charge to connect to 0808 numbers. Callback available. Team of advisers support support children, young people, and vulnerable adults to ensure their rights are up held. Welcome… Read More
Off the Record (Bristol)
Bristol based Young Person’s Mental Health charity offering free and confidential emotional support and advice to anyone aged 11-25 (inclusive) living in the Bristol council area. Also offer free counselling, art therapy, groups and workshops on issues affecting young people. Training for professionals working with young people.
One Parent Families Scotland - Lone Parent Helpline
Free, confidential information on benefit/tax credit entitlement, child maintenance, contact problems, legal issues, housing options, employment, education, childcare. The helpline is available to any lone parent or organisation that works with lone parents in Scotland. Local projects in Dundee, Glasgow, North Lanarkshire and Maddiston, near Falkirk. Flexible Childcare Services in… Read More
Parenting NI
Parenting NI regional Helpline offers a confidential, professional service for parents with any family difficulty or issues relating to parenting via the freephone helpline and or free face to face support delivered from a number of venues throughout Northern Ireland. Support and guidance can be provided on a wide range… Read More
POhWER - HertsHelp
HertsHelp provides practical support, guidance and information to anyone living in Hertfordshire who has a question or faces a problem. There are over 300 organisations throughout the county who are in the HertsHelp network willing to help and advise. Some are council departments and some are emergency services, but the… Read More
National services
ERIC - The Children's Bowel & Bladder Charity
Helpline offering information and listening support to children, young people and parents on all aspects of childhood continence, including toilet/potty training, bed wetting, daytime wetting, soiling and constipation. E-mail and message boards also available for support and advice. A range of resources, including leaflets, literature, sale of bedding protection, bed… Read More
Mermaids UK
Mermaids supports children and young people up to 19 years old suffering from gender identity issues, their families and supporting professionals. Support includes a helpline, email service, direct support, online forums for parents and teens, plus local and national meetings. These services provide a vital lifeline for young people and… Read More
Missing People - Say Something Helpline
The Say Something Team provide listening support to young people enabling young people to discuss worries and feelings, obtain advice and pass on concerns around child sexual exploitation anonymously. This service is free, 24 hour and confidential. There is no requirement to provide the Team with your name. Call or… Read More
Muslim Youth Helpline
National helpline providing culturally sensitive support to Muslim youth. Free, non-judgmental emotional support and advocacy. Helpline volunteers respond to telephone calls from vulnerable and distressed young Muslims. The Team offer support and a listening ear and, where necessary, make referrals to specialist agencies and other special support service. Helpline staff… Read More
National Deaf Children's Society
Helpline for parents and carers of deaf children, deaf young people and professionals giving information on childhood deafness. Issues covered include audiology, benefits, education, choice of school, statements, equipment, hearing aids and glue ear. Audiologist, technology loan service, free publications. Information weekends away for parents.
Nightline Association
Provide emotional support to students in distress. The telephones are manned throughout the night during term time when other specialist university welfare services are closed. Nightline contacts can be found via website. Now operating at over 100 universities and colleges each individual Nightline is run by students for students at… Read More
NSPCC
The NSPCC Helpline is for anyone who has concerns about the welfare of a child. Our helpline service provides support for adults who are worried about a child, advice for parents and carers, consultations with professionals who come into contact with abused children or children at risk of abuse, information… Read More
NSPCC - ChildLine
ChildLine is a service for children and young people up the age of 18. The helpline team provide support, counselling and advice and refer children in danger to appropriate sources of help. Young people can contact ChildLine about any problem, including family relationship issues, bullying, school and college, physical abuse,… Read More
NSPCC - Female Genital Mutilation Helpline
Helpline for anyone concerned a child is at risk of, or has had, female genital mutilation (FGM). The helpline is free, anonymous and 24/7. Website has information on the signs and symptoms of FGM and how to help keep children safe.
PAPYRUS (Prevention of Young Suicide) - HOPELineUK
Aims to increase awareness of young suicide and how to help prevent it, this involves speaking in schools, colleges and community organisations. Also provides Hopeline-UK, text and email advice. Founded by a mother and a small group of parents who had each lost a child to suicide and were convinced… Read More