Find a Helpline
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Regional services
Bristol Mind - MindLine
Mindline offers a free listening service to anyone who needs to talk about emotional or mental health distress including anxiety, depression, loneliness, self-injury, suicidal feelings, trauma, loss or concern for a family member or friend.
Chest Heart & Stroke Scotland
Free confidential Advice Line service provides support and information for people living with lung disease, heart disease and stroke. In addition we give advice to families, carers, and health and social care professionals across Scotland. Specialist Advice Line nurses provide a supportive listening ear, together with health advice based on… Read More
Cruse Bereavement Care Scotland
Helpline offering emotional support after a bereavement. Initial support is usually given over the telephone. Further support includes webchat, face-to-face support, leaflets, support groups and support for children and young people. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on… Read More
One Parent Families Scotland
Free, confidential information on benefit/tax credit entitlement, child maintenance, contact problems, legal issues, housing options, employment, education, childcare. The helpline is available to any lone parent or organisation that works with lone parents in Scotland. Local projects in Dundee, Glasgow, North Lanarkshire and Maddiston, near Falkirk. Flexible Childcare Services in… Read More
National services
Blue Cross - Pet Bereavement Support Service
Offers confidential support, understanding and practical information for pet owners and others in contact with animals through its telephone and email support line service. Dedicated and trained volunteers across the UK offer their time on the support line every day of the year to help pet owners through their loss…. Read More
Brake - The Road Safety Charity
Brake supports people who have been bereaved or seriously injured in a road crash, as well as the family, friends and professionals supporting them. Support is provided via literature and through a telephone helpline staffed by professionals. Literature includes information and advice to help with the immediate practical issues, coping… Read More
Child Bereavement UK
Support families and educate professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. The support and information helpline provides confidential support, information and guidance to families and professionals. Offer a range of support services for families where a baby… Read More
Child Death Helpline
Helpline for anyone affected by the death of a child of any age, under any circumstances, however long ago. Whilst most calls are from parents, enquiries from family, friends, teachers, emergency services staff and healthcare professionals also welcome. Staffed by trained volunteers, all of whom are bereaved parents. Volunteers supported… Read More
Coventry City Mission
Christian run helpline offering a listening ear to anyone who is lonely, anxious, depressed, bereaved or who needs someone to talk to on issues including mental health, relationships, crises and suicide. Signposting and referrals to specialist agencies.
Cruse Bereavement Care
Helpline offering emotional support after a bereavement. Can also signpost to face to face support and to organisations offering practical advice on financial, legal or housing issues after a death. Calls to 0844 numbers will cost a maximum of 7 pence per minute plus your telephony provider’s access charge. Cruse… Read More
Grief Encounter
Confidential helpline, staffed by trained professionals, offering support and advice to bereaved children, young people and adults. Support also available via email or 1-2-1 live chat session with a Grieftalk counsellor. Further support includes one to one counselling, group activities, family fun days, residential camps and interactive online services. Calls… Read More
Marie Curie
The Marie Curie Support Line is a confidential helpline for people living with a terminal illness, and their family, friends and carers. Calls are answered by trained advisers who can offer practical information and emotional support. The Team can help with a range of issues, including day to day care… Read More
National Bereavement Partnership
The National Bereavement Partnership provides a support helpline, counselling referral and befriending service for all those suffering from bereavement, grief, living loss, mental health issues, and those affected by the COVID-19 pandemic. Contact can be made by phone, SMS, emails and chatrooms.
RoadPeace
Confidential helpline offering emotional support and practical guidance, including information on the post-crash process, to help bereaved families and friends affected by a road death. Further support includes a befriending service, trauma support programmes, local group network and post-crash legal guides to help families navigate the criminal justice system. The… Read More
Sands - Stillbirth & Neonatal Death Charity
Provides confidential emotional support and information for anyone affected by the death of a baby before, during or shortly after birth. Support can be provided by telephone or email. Sands also has a network of local peer support groups across the country run by bereaved parents and an online forum…. Read More
The Compassionate Friends
Helpline answered by trained bereaved parents who provide emotional support and information to parents, siblings, grandparents and those helping them after the death of a child/children of any age from any cause, no matter how long ago. Phone support can be ongoing, there is no cut-off period. Network of local… Read More
The Lullaby Trust
The Lullaby Trust is a registered charity dedicated to protecting babies and their families from sudden infant death syndrome (SIDS). Support bereaved families after the death of a baby, including the Care of the Next Infant scheme for expectant parents following the death of a baby and information for new… Read More
Twins Trust
Twinline is a free national, confidential, listening and emotional support service for all parents of twins, triplets and more, and professionals involved in care. Staffed by trained volunteers who are parents of multiples. Free for all members and non-members. Can help with issues including sleeping, feeding, crying, behaviour, discipline, school… Read More
Winston's Wish
National confidential helpline offering support, information and guidance to all those caring for a child or young person who has been bereaved. The helpline is staffed by people with experience and knowledge of supporting bereaved children and families. The Team can offer support and information, discuss options, make practical suggestions… Read More