Find a Helpline
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Regional services
Glasgow Council on Alcohol (GCA)
Free, confidential helpline offering advice, information, listening support and signposting for people living and/or working in Glasgow affected by their own or someone else’s alcohol misuse.
0808 802 9000
Surrey Drug and Alcohol Care
24 hour helpline, open 365 days a year, offering information to anyone with queries or concerns about drug and alcohol misuse. Provides ongoing support where needed, details of local services and available resources and options. Can also supply information leaflets.
Parent Support Link
Supports and informs the family and friends of people who use drugs or alcohol. Provide a telephone contact line with a trained person. The main aim of the telephone contact line is to listen and discuss ways forward. Arrangements can be made for callbacks. Callers are provided with the name… Read More
Freshfield Service
Confidential helpline providing information, advice and counselling for anyone concerned about their own or someone else’s drug use. Includes help with stabilisation, reduction and abstinence. Signposting to other relevant services where required.
Carlisle House Substance Misuse Treatment Centre
A residential substance misuse treatment / rehabilitation programme. This six week programme includes group, family, complementary, creative and eco therapies.
National services
Roy Castle Lung Cancer Foundation
Helpline staffed by specially trained nurses provide information and support to lung cancer patients. Can also provide information on local support nurses and support groups, information to help patients understand lung cancer including tests, symptoms, types of lung cancer and coping with a diagnosis. The Team can also provide information… Read More
The National Association for Children of Alcoholics (NACOA)
Free and confidential helpline providing information, advice and support for everyone affected by a parent’s drinking. The helpline is available for children, adults, concerned others and professionals alike and is a safe place to talk. There is no need to provide your name or tell anyone else you are talking… Read More
GamCare
GamCare operates the National Gambling HelpLine, funded by GambleAware. The HelpLine provides information, advice and support for anyone affected by problem gambling, including family and friends. GamCare’s Advisers can also make referrals for a range of treatment options across Great Britain. Web chat with Advisers also available via www.gamcare.org.uk. Calls… Read More
Battle Against Tranquillisers (BAT)
Confidential line providing information and support for people who take prescribed or illicit drugs of addiction and withdrawal, such as Benzodiazepines, Z drugs (‘sleeping pills’), Gabapentinoids, Opioid painkillers. The line has an answering machine facility 24/7. If there is no one available outside core hours (10am-4pm) callers are advised to… Read More
Al-Anon Family Groups UK and Eire
Offers understanding and support for families and friends of alcoholics, whether they are still drinking or not. Also provide support for young people affected by alcoholics. Alateen, a part of Al-Anon, is for young people aged 12-17 (inclusive) who have been affected by someone else’s drinking, usually that of a… Read More