Find a Helpline
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Regional services
Carlisle House Substance Misuse Treatment Centre
A residential substance misuse treatment / rehabilitation programme. This six week programme includes group, family, complementary, creative and eco therapies.
028 9032 8308 Option 1
Freshfield Service
Confidential helpline providing information, advice and counselling for anyone concerned about their own or someone else’s drug use. Includes help with stabilisation, reduction and abstinence. Signposting to other relevant services where required.
Glasgow Council on Alcohol (GCA)
Free, confidential helpline offering advice, information, listening support and signposting for people living and/or working in Glasgow affected by their own or someone else’s alcohol misuse.
Parent Support Link
Supports and informs the family and friends of people who use drugs or alcohol. Provide a telephone contact line with a trained person. The main aim of the telephone contact line is to listen and discuss ways forward. Arrangements can be made for callbacks. Callers are provided with the name… Read More
ScotsCare
Helpline providing advice and signposting for first and second generation Scots facing hardship or isolation in London (within a 35 mile radius of Charing Cross). The Team can help with a variety of issues including advocacy, employment and training, grants, health, housing, managing money, families and socialising. Support services include… Read More
Surrey Drug and Alcohol Care
24 hour helpline, open 365 days a year, offering information to anyone with queries or concerns about drug and alcohol misuse. Provides ongoing support where needed, details of local services and available resources and options. Can also supply information leaflets.
National services
Al-Anon Family Groups UK and Eire
Offers understanding and support for families and friends of alcoholics, whether they are still drinking or not. Also provide support for young people affected by alcoholics. Alateen, a part of Al-Anon, is for young people aged 12-17 (inclusive) who have been affected by someone else’s drinking, usually that of a… Read More
Battle Against Tranquillisers (BAT)
Confidential support line providing information and support for people who take tranquillisers or sleeping pills on prescription in conjunction with illicit drugs and problematic alcohol use. The peer support line has an answering machine facility 24/7 manned by volunteers. Callers are advised to leave a contact number and a BAT… Read More
GamCare
GamCare operates the National Gambling HelpLine, funded by GambleAware. The HelpLine provides information, advice and support for anyone affected by problem gambling, including family and friends. GamCare’s Advisers can also make referrals for a range of treatment options across Great Britain. Web chat with Advisers also available via www.gamcare.org.uk. Calls… Read More
Roy Castle Lung Cancer Foundation - Lung Cancer Helpline
Helpline staffed by specially trained nurses provide information and support to lung cancer patients. Can also provide information on local support nurses and support groups, information to help patients understand lung cancer including tests, symptoms, types of lung cancer and coping with a diagnosis. The Team can also provide information… Read More
The National Association for Children of Alcoholics (NACOA)
Confidential helpline providing information, advice and support for everyone affected by a parent’s drinking. The helpline is available for children, adults, concerned others and professionals alike and is a safe place to talk. Sometimes writing can help. Email helpline@nacoa.org.uk or write to Nacoa, PO Box 64, Bristol, BS16 2UH. Children… Read More