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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

One Parent Families Scotland

One Parent Families Scotland

Free, confidential information on benefit/tax credit entitlement, child maintenance, contact problems, legal issues, housing options, employment, education, childcare. The helpline is available to any lone parent or organisation that works with lone parents in Scotland. Local projects in Dundee, Glasgow, North Lanarkshire and Maddiston, near Falkirk. Flexible Childcare Services in Dundee, Aberdeenshire, Fife and Angus. Single fathers' groups in Edinburgh, Dundee, Falkirk and North Lanarkshire.

Polymyalgia Rheumatica and Giant Cell Arteritis Scotland

Polymyalgia Rheumatica and Giant Cell Arteritis Scotland

Provides information and support for people with Polymyalgia Rheumatica and Giant Cell Arteritis and can signpost people to services if required. Holds local regular meetings in Dundee, Edinburgh and Glasgow and Inverness.

Rape Crisis Scotland

Rape Crisis Scotland

If you require help with care costs or are wanting to live independently in your own home, we can help with practical solutions like equipment, adaptations and breaks away as well as advocacy if you have a care related issue.

Rape Crisis Scotland - Scottish Women's Rights Centre Legal Helpline

Rape Crisis Scotland - Scottish Women's Rights Centre Legal Helpline

Free, legal helpline for women survivors of gender based violence across Scotland, including sexual crimes, domestic abuse, stalking, HBV, trafficking, FGM and forced marriage. Offers information and advice on protective orders, reporting crimes, rights of victims in the justice process, welfare, child contact and residence (following GBV) and access to Criminal Injuries Compensation. The helpline is also an access point for legal surgeries where case work and representation can be progressed. Further support includes one-to-one appointments with our solicitors through our legal surgeries as well as free legal representation for a limited number of cases. Can also provide an advocacy support service where we can support women by explaining legal processes, engaging with solicitors and support agencies (police, mental health, etc), providing advice on access to other support services, and filing complaints. Calls to 0808 80 numbers are free to call from landlines and mobile phones within the UK and do not appear on itemised bills.

Scottish Refugee Council

Scottish Refugee Council

Free confidential helpline for information and advice on refugee and asylum issues. The helpline Team can provide advice about your rights and help you find out more about the services and support available in Scotland. Further support includes information and advice on money, housing, education, healthcare, learning English and building social connections in Scotland, other services in Scotland that can provide help and support, referral to specialist organisations like Freedom From Torture, Trafficking Awareness Raising Alliance or Rape Crisis Scotland and help to access practical support, including digital devices like mobile phones. Please ask for an interpreter if you need one.

Scottish Women's Aid

Scottish Women's Aid

Helpline providing free and confidential information and support on domestic abuse and forced marriage. The Helpline Team can also provide emotional support, direct callers to Agencies that may be able to help, offer crisis intervention in emergency situations, provide practical solutions on a range of things including safety and planning. The Helpline works in partnership with domestic abuse charity, Respect, who provide a service for male survivors of domestic abuse. For those worried about the behaviour of partners or ex-partners, or concerned about someone else, please call the helpline on 0800 027 1234. Callers in immediate danger should contact the police by dialling 10, or 999 in an emergency. Calls to 0800 numbers are free of charge from all consumer landlines and most mobile networks.

The Spark

The Spark

The Relationship Helpline is a free and confidential service providing support to people across Scotland experiencing relationship difficulties with a partner or spouse, family, friends, neighbours or work colleagues. The helpline offers a safe and supportive space to talk through relationship concerns. The Team can also provide information and signpost to agencies that may be able to offer further support. Calls are free from landlines and mobiles or use the live web chat.