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Find a Helpline

Our Find a Helpline directory lists approved members of Helplines Partnership providing support via various channels. If you cannot find the topic you are looking for, use the search bar.

Find a Helpline

Alzheimer Scotland

Alzheimer Scotland

The dementia helpline is a freephone 24 hour service providing information and emotional support to people with dementia, carers, relatives, friends and professionals. Operate an e-mail service for anyone who is affected by dementia in any way or who has questions about this illness. Alzheimer Scotland provides day care and day opportunity services in many parts of Scotland. Calls to 0808 80 numbers are free to call from landlines and mobiles within the UK.

AMINA - The Muslim Women's Resource Centre

AMINA - The Muslim Women's Resource Centre

Information, advice and listening support for Muslim women. Help with a range of concerns including family matters, marriage, domestic abuse, racial harassment, immigration, Shariah, education, employment, finance, housing, health, social isolation and leisure activities suitable for Muslim women. Part of the Muslim Women's Resource Centre which provides a drop-in centre, information, advice, advocacy, counselling, including bereavement. Referrals and signposting to specialist services when required.

Chest Heart & Stroke Scotland

Chest Heart & Stroke Scotland

Free confidential Advice Line service provides support and information for people living with lung disease, heart disease and stroke. In addition we give advice to families, carers, and health and social care professionals across Scotland. Specialist Advice Line nurses provide a supportive listening ear, together with health advice based on Scottish and UK clinical guidelines. Further support includes free chest, heart and stroke booklets and factsheets, and other related health information, which can be sent via email or post.

Cruse Bereavement Care Scotland

Cruse Bereavement Care Scotland

Helpline offering emotional support after a bereavement. Initial support is usually given over the telephone. Further support includes webchat, face-to-face support, leaflets, support groups and support for children and young people. Calls to 0808 80 numbers are free from landlines and mobiles in the UK and do not appear on itemised bills.

Dyslexia Scotland

Dyslexia Scotland

Confidential helpline offering advice and guidance on dyslexia-related issues in Scotland. Helpline enquiries can be made by telephone, email or webchat. The Helpline is run by trained and experienced staff and volunteers who can provide advice or signpost to various resources and relevant organisations.

Edinburgh Crisis Centre

Edinburgh Crisis Centre

Helpline manned 24 hours a day by trained crisis centre staff providing emotional support to callers. The Team can help deal with issues including anxiety, depression, panic attacks, self harm, suicide, hearing voices. Staff also support the caller to develop a short term crisis plan identifying informal support and local community based formal support. Can also provide practical support. This can include accessing information and specialist advice about welfare benefits and debt, housing information services including homelessness services, substance misuse and relationship difficulties. The Centre has facilities for visitors to stay overnight when this is agreed. Calls to 0808 80 numbers are free from landlines and mobiles in the UK.

Education Support

Education Support

Provide a free telephone helpline 08000 562 561 (UK), email support and live chat, for all teachers, lecturers and staff working schools, adult, further and higher education. Support includes information and signposting, support and coaching or counselling services. Also offer debt counselling and emergency grants. Additionally some teachers may be eligible to receive financial assistance. Support is also offered via email above, 24/7 online chat or text 07909 341229.

Enquire Helpline

Enquire Helpline

Enquire is the Scottish advice service for additional support for learning. We provide advice and information to parents, carers and professionals on the rights of children and young people to support with their education. We do this via our confidential helpline, our website, our series of free information events as well as through partnership working. We also provide advice and information directly to young people through our website, Reach (www.reach.scot).

Epilepsy Scotland

Epilepsy Scotland

Helpline providing information, help and emotional support to people affected by epilepsy. This help extends to friends, family, work colleagues, professionals for e.g social workers, GP's, nurses, teachers, care workers and employers. Topics discussed can include causes, diagnosis, symptoms, different types of epilepsy including medication, children with epilepsy, driving, seizure dogs, intractable and temporal lobe epilepsy, first aid, support group and networks, living with epilepsy, alarms, travel insurance, employment, education, financial assistance and benefits. Free translation service for callers where English is not the first language.

Equality Advisory & Support Service (EASS)- Advice Line

Equality Advisory & Support Service (EASS)- Advice Line

Provide information advice and support on discrimination and human rights issues to individuals. Can advise on the Equality Act 2010, advise on options to resolve issues, advise on options for informal resolution, advise on eligibility for civil legal aid, provide support for people considering making their own claims and assist in finding local sources of support. The information and support provided by the service is not the same as legal advice, which should only be provided by, or under the supervision of, professionally qualified lawyers. For callers who are deaf or hard of hearing call RAD through webcam portal at www.royaldeaf.org.uk/webcam/ to speak to an adviser in BSL or text chat.