Annual Conference and Helpline Awards 2025
The Helplines Partnership Annual Conference and Helpline Awards returns on Thursday 6 November 2025

The Helplines Partnership Annual Conference and Helpline Awards returns on Thursday 6 November 2025 at an exciting new venue.
We are delighted that the Hyatt Regency Hotel in Manchester will host the 2025 event. We are confident this fantastic venue will exceed all your expectations, and we are excited to be hosting from the vibrant city of Manchester.




Our conference is always a highlight of the year, bringing together and celebrating the amazing work of the helpline sector.
This year, our theme is Stepping Forward—building resilience, nurturing teams and growing partnerships. As always, it promises to be a day of learning, networking and celebrating.
Join us and colleagues across the sector to explore the key issues and challenges facing helplines. Hear from expert speakers, learn from last year’s Helpline of the Year winners, share insights and innovations, and find inspiration.
Don’t miss out!
Early bird bookings open on Tuesday 6 May 2025.
Interested in finding out more about our Annual Conference and Helpline Awards? Watch our video highlights from the 2024 event.