Rewards
Member Rewards
At Helplines Partnership, we are dedicated to recognising and rewarding the continued support of our members.
Whether you're a new member or have been with us for many years, we offer exclusive benefits and rewards.
Explore the valuable rewards available to you as part of our community.
Introductory offer for new members
As a new member, you’ll have access to a range of benefits from the start. Our introductory offer includes:
- one complimentary place at the next available Helplines Partnership Annual Conference and Helpline Awards;
- one free place on an open training course (to be used within three months of membership approval); and
- complimentary booking for you and a non-member guest at a member space event.
Disclaimer - this offer can only be used one time per organisation.
As a full member, you are always entitled to a 40% reward on our standard rates for:
- Open training courses – Gain access to our specialised training courses, including CPD-accredited options, designed for helpline teams. These courses are delivered online, alongside delegates from other organisations.
- In-house training service – Our training courses can be delivered either online or face-to-face through our in-house service, allowing you to train your entire team together with a focus on the issues most relevant to your organisation.
- Helplines Standard accreditation – Achieve recognition for quality and best practice in helpline service, helping to strengthen your reputation with stakeholders and funders.
- Specialised consultancy support – With over 22 years of sector expertise, we provide tailored consultancy for every aspect of helpline operations, from setup and strategy to policy development and review.
Additionally, you’ll receive a 25% reward on our standard rates for:
- Annual Conference and Helpline Awards Ceremony
- Advertising helpline vacancies through our bespoke e-bulletin and promotion on HLP's website.
Take advantage of these benefits to enhance your helpline’s impact and efficiency.
Loyalty rewards for existing members
We value our community and believe in rewarding loyalty. As you continue your membership with Helplines Partnership, you’ll unlock exciting rewards based on your years of membership.
- 3 Years: When renewing into your third year, enjoy one free place and one half-price place at the next available Helplines Partnership Annual Conference and Helpline Awards.
- 5 Years: Benefit from two free places on any Helplines Partnership open training courses of your choice.
- 10 Years: Receive a £250 voucher to use on any of our services, including open or in-house training, consultancy, conference bookings, or Helpline Standard accreditation.
- 15 Years: Receive two free places on any Helplines Partnership open training courses and two delegate places at the Annual Conference and Helpline Awards.
- 20 Years: Take advantage of a free one-day in-house training course for your team.
- 25 Years and Beyond: Enjoy one year's free membership, plus a special loyalty gift.