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The Prison Advice and Care Trust (Pact) - Prisoners' Families Helpline

Support and advice for prisoners' families

The Prisoners’ Families Helpline provides support to loved ones of those affected by the Criminal Justice System across England and Wales. They can offer practical information and guidance, as well as emotional support. Calls to 0808 80 numbers are free from all mobiles and landlines in the UK and do not appear on itemised bills.

0808 808 2003

Opening Times
Monday to Friday, 9am-8pm; Saturday and Sunday 10am–3pm Saturday and Sunday. The helpline is open from 10am-3pm on bank holidays (closed on Christmas Day & Boxing Day)

Charges: None

Age Range: All ages

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