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Join us at our Annual Conference 2025

Join us at our Annual Conference and Helpline Awards, taking place at the Hyatt Regency Hotel in Manchester on Thursday 6 November 2025.

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Watch our Helplines Awareness Day video

Announcing the Helpline Awards 2025 shortlist

The Helplines Partnership Helpline Awards recognise and celebrate the amazing work of the helplines sector. We are delighted to announce the shortlist. Find out more.

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Need help? Find a helpline

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Sign up to our mailing list to hear more from us

Our newsletter will keep you updated on our work, campaigns, fundraising opportunities and more.

Introducing version six of the Helplines Standard

We are excited to announce the launch of version six of the Helplines Standard, the nationally recognised quality standard that defines and certifies best practice in helpline work.

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Who we are

We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.

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Upcoming events

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CPD Accredited Courses

Visit the Book a Training Course webpage for upcoming dates

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Open training courses

Visit the Book a Training Course webpage for upcoming dates