Helpline vacancies, jobs and positions

Advertise your Vacancies

 

Helplines Partnership - Trainer

Salary: £28,000 p.a.
Hours: 37.5 hours per week
Contract: Permanent
Location: Home-based (with regular travel throughout the UK and Republic of Ireland when Covid-19 restrictions are lifted)
Closing Date: Tuesday 2 February 2021 - Please be aware that we may need to close the advert early if we receive a high volume of applications
Interviews will be held virtually 


Job Vacancy - Trainer

We require an experienced and highly motivated individual to deliver our remit of training with elements of consultancy, working with a wide range of helplines and other services.

The ideal candidate will have:

  • knowledge of mental health, safeguarding engagement and other related areas and be able to attribute it to helplines and the challenges that they face
  • a background in online and non-face-to-face advice, information and/or support services (we would consider face to face experience that could be transferrable)
  • experience of researching, designing and delivering training both face to face and virtually
  • experience of producing clear and accurate written materials/reports

The role is home-based with a significant number of training courses being delivered virtually and face to face.

Regular travel throughout the UK/Ireland will be a feature of the role once the pandemic restrictions are lifted and usual practice resumes.

Successful applicants will need to be able to work flexibly within the scope of their contracted hours.

We offer attractive staff benefits including 25 days’ annual leave (pro-rata) rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.

HLP is committed to equality of opportunity.

This is a full-time position 37.5 hours per week on a permanent contract.

To apply for this position, please send your cv with a covering letter explaining your interest in and suitability for the role to [email protected]

Please read the Trainer Role Profile and the GDPR Notice for Applicants before applying.

(In addition to the above vacancy we also require Sessional Trainers to deliver our suite of training courses – day rate £120 – must have knowledge in the areas above. Please email your CV with a covering letter to [email protected] stating that you are interested in our sessional roles)

Unsuccessful applicants will not be notified.

No contact from agencies or media sales.


Helplines Partnership - Helplines Standard Co-ordinator and Assessor

Salary: £26,000 p.a. FTE (pro rata)
Hours: 22.5 hours per week
Contract: Permanent
Location: Home-based (travel throughout the UK and Republic of Ireland may also feature when Covid-19 restrictions are lifted.)
Closing Date: 9:00 am, Thursday 28 January 2021
Interviews will be held virtually 


Job Vacancy - Helplines Standard Co-ordinator and Assessor

This is a new and exciting position, with room for development, for an exceptionally well-organised individual who wants to work for a high-profile charity and be part of a well-established, small, friendly team.

Our members and stakeholders are at the heart of our organisation. The Helplines Standard is a nationally recognised quality standard which defines and accredits best practice in helpline work.

As a Co-ordinator and Assessor you will oversee, promote and deliver the Helplines Standard accreditation process to our existing members and potential members.

As HLP aims to raise the standards within the sector, you will expand and strengthen the pipeline of new organisations seeking to be accredited.

You will also enhance HLP’s reputation and profile through member and non-member engagement.

The ideal candidate will:

  • have excellent organisational and communication skills and the ability to manage priorities
    within tight deadlines
  • be self-motivated and able to work independently as well as collaboratively with colleagues
  • be positive, flexible, approachable and adaptable
  • have the ability to demonstrate initiative and have a creative approach to development

The role is permanently home-based, travel throughout the UK and Republic of Ireland may also feature when Covid-19 restrictions are lifted.

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.

HLP is committed to equality of opportunity.

To apply for this position, please send your cv with a covering letter explaining your interest in and suitability for the role to [email protected]

Please read the Helplines Standard Co-ordinator and Assessor Job Role and the GDPR Notice for Applicants before applying.

Unsuccessful applicants will not be notified.

No contact from agencies or media sales.


Helplines Partnership - Marketing and Communications Officer

Salary: £27,000 pa. FTE (pro rata)
Hours: 27.5 hours per week
Contract: Permanent
Location: Home-based (travel throughout the UK and Republic of Ireland may also feature when Covid-19 restrictions are lifted.)
Closing Date: 9:00 am, Thursday 28 January 2021
Interviews will be held virtually 


Job Vacancy - Marketing and Communications Officer 

This is an exciting position for an exceptional communicator with digital skills who wants to work for a high-profile charity and be part of a well-established, small, friendly team. Our members and stakeholders are at the heart of our organisation.

As Marketing and Communications Officer, you will oversee and deliver the membership journey to engage and retain our existing members, new member base and grow our initiative in conjunction with the Membership Team.

We are seeking to significantly grow our reach, membership, stakeholder base and campaigns through digital channels.

You will enhance Helpline Partnership’s (HLP’s) reputation and profile through social media and digital engagement.

The central objective of the role is to produce original, persuasive digital content and deploy it across multiple channels.

The ideal candidate will be:

  • able to produce creative social media content with a particular awareness around charity sector engagement
  • able to explore new and innovative techniques
  • self-motivated and able to work by themselves as well as collaboratively with colleagues and digital partners
  • flexible, diligent and be able to effectively manage a busy schedule
  • positive, proactive and solution focussed, who is a real team player

The role is permanently home-based, travel throughout the UK will also feature when Covid-19 restrictions are lifted.

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.

HLP is committed to equality of opportunity.

To apply for this position, please send your cv with a covering letter explaining your interest in and suitability for the role to [email protected]

Please read the Marketing and Communications Officer Job Role and the GDPR Notice for Applicants before applying.

Unsuccessful applicants will not be notified.

No contact from agencies or media sales.


As a member of Helplines Partnership, your organisation can benefit from advertising job vacancies in a bespoke e-bulletin or on the website at discounted rates.