Helpline vacancies, jobs and positions

Advertise your VacanciesTogether for Short Lives - Part-Time Fixed Term Helpline Adviser

Together for Short Lives is the leading UK charity for children’s palliative care.

We are looking for an experienced helpline adviser to support the delivery of our Helpline service on a part-time basis for 6 months, helping us to provide information and exceptional listening support to callers.

The successful candidate will need to feel confident at providing a space for callers to talk about difficult issues such as their feelings about their child’s death and the complex decisions facing them.

We are always looking for talented people from all backgrounds, to join our friendly team and want to encourage people from under-represented groups, such as members of the LGBT+ and BAME communities and disabled people.

We operate a Guaranteed Interview Scheme for eligible disabled applicants.

For further information and an application pack visit the Together for Short Lives website.


Sands job advert - Bereavement Support Services Manager (Job-Share) 

Sands is looking for an experienced Bereavement Support Services Manager to lead and support the development of our Bereavement Support Services Team, including the telephone helpline, online community, Bereavement Support Ap, print materials, social media and provision of support to individuals via email and by telephone.

This a high-profile and rewarding role which will involve ensuring that all those approaching Sands for support receive an excellent service that meets their individual needs, that the quality of support provided remains consistently high and all team members are appropriately managed and supported.

To find out more details please visit the Sands website.


 

Helplines Partnership Part-Time Trainer and Assessor Vacancy

We require an experienced and highly motivated individual to deliver our remit of training, quality and consultancy activity, working with a wide range of helplines and other services.

The ideal candidate will have:

  • a background in non-face-to-face advice, information and/or support services
  • experience of designing and delivering training
  • experience of producing clear and accurate written reports

The role is home-based with a significant number of training courses being delivered in London.

Regular travel throughout the UK / Ireland will be a feature of the role.

Successful applicants will need to be able to work flexibly within the scope of their contracted hours.

We offer attractive staff benefits including 25 days’ annual leave (pro rata) rising with length of service, a company pension scheme, free life assurance, a workplace nursery scheme and an employee assistance programme.

HLP is committed to equality of opportunity.

This is a part-time position 30 hours per week on a permanent contract.

Please read the role profile before applying.

Your application should be accompanied by a covering letter explaining your interest in and suitability for the role.

Unsuccessful applicants will not be notified.

Privacy notice for job applicants

No contact from agencies or media sales.


Helplines Partnership Service Coordinator Vacancy

We are seeking a highly motivated and proactive individual with excellent communication skills to support the Director of Operations and the Services Team in promoting, arranging and delivering existing and new services to helplines and other organisations.

You will be pivotal in supporting the Services Team to attract new opportunities in all areas in conjunction with the Membership Team.

The ideal candidate will have experience of working within the voluntary and/or helpline sectors and a busy team. They will enjoy communicating to a wide range of different organisations and stakeholders and be highly organised.

The role is predominantly home-based with travel to meetings as and when required.

We offer attractive staff benefits including 25 days’ annual leave (pro rata) rising with length of service, a company pension scheme, free life assurance, a workplace nursery scheme and an employee assistance programme. HLP is committed to equality of opportunity.

This is a part-time position 27.5 hours per week on a permanent contract.

Please read the Services Co-ordinator Executive job role before applying.

Your application should be accompanied by a covering letter explaining your interest in and suitability for the role.

Unsuccessful applicants will not be notified.

Privacy Notice for job applicants.

No contact from agencies or media sales.


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