Helpline vacancies, jobs and positions
Our services team is expanding to help us meet our strategic aim of trebling the number of individuals we support by 2022 and so we are now looking for an experienced non face to face advisor to be the first point of contact for members of our engineering community.
If you have:
Previous experience of dealing with people in distress, with a track record of providing appropriate support and solutions, including people with mental health needs.
Knowledge and understanding of services available to those experiencing personal difficulties such as financial hardship, relationship breakdown or mental health issues.
And, are a proactive, empathetic, self-motivated person who is happy to work in a small team then we would love to here from you.
The role is office based and we offer attractive staff benefits including 25 days annual leave, company pension scheme, life assurance, complimentary lunches and access to our support services.
We require an experienced and highly motivated individual to deliver our remit of training, quality and consultancy activity, working with a wide range of helplines and other services.
The ideal candidate will have:
- a background in non-face-to-face advice, information and/or support services
- experience of designing and delivering training
- experience of producing clear and accurate written reports
The role is home-based with a significant number of training courses being delivered in London.
Regular travel throughout the UK / Ireland will be a feature of the role.
Successful applicants will need to be able to work flexibly within the scope of their contracted hours.
We offer attractive staff benefits including 25 days’ annual leave (pro rata) rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.
HLP is committed to equality of opportunity.
This is a part-time position 30 hours per week on a permanent contract.
Please read the role profile before applying.
Your application should be accompanied by a covering letter explaining your interest in and suitability for the role.
Unsuccessful applicants will not be notified.
No contact from agencies or media sales.
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