Training

Helplines Partnership offers a range of training services to help you or your organisation deliver effective, high quality services. We have many years of experience providing training across the helpline sector, to local authorities, public sector bodies, voluntary organisations and private sector clients. Our position as the membership body for helplines enables our materials to be informed by a range of services and tailor our materials to meet specific needs.

Courses for Helpline Workers

Helplines Partnership delivers its open training programme for helpline workers across the UK and in Ireland; in London, Edinburgh, Manchester, Cardiff, Belfast and Dublin.

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Masterclasses

As the membership body for helplines in the UK and Ireland, Helplines Partnership is in a unique position to listen to the needs of the sector and to respond accordingly.

31st Jan 2019
28th Feb 2019
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Developing Training Resources

Would you like us to help you develop a training course for your organisation, or help you to revise or review your current material or process?

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Onsite and Bespoke Training

Do you have 6 or more trainees you would like to send to a Helplines Partnership training course?

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