Tagged with 'telecoms'

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The telecoms industry is changing – five tips to help you stay connected

The Phone Co-Op is the UK’s only telecoms co-operative, owned and run by their customers. Nick Thompson, the company’s CEO, joined us this at year’s Helplines Partnership Conference to talk about the future of the telecoms industry. Nick shared his insights as to how organisations can successfully navigate the changing… Read More

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Affordable call charges for helplines under threat

Changes in the way call costs from mobile phones to freephone numbers are calculated could put helpline services under threat. If you call a freephone number from your mobile phone (and it’s not on the Special Freephone Tariff), chances are you’ll be charged, whereas if you call the same freephone… Read More