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Tagged with 'technology'

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How you’ve helped shape this year’s Helplines Partnership Conference

It’s less than two weeks to go until this year’s Annual Conference and Awards. Over the summer, we heard from a lot of helplines through a series of events we hosted for our members and non-members. One of the questions we asked was ‘if you had a magic wand, what… Read More

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Helplines plan to invest more in technology to meet growing demand

80% of helplines surveyed expect demand to go up in the next 2-3 years Connect Assist has released some interesting research on charity helplines surveying over 100 charities in January this year. Of these, 81% had a helpline, with the vast majority of these providing advice, information and signposting. An… Read More