Tagged with 'support'
Help is at hand
At Helplines Partnership (HLP), we support our members to provide a quality service to the people who contact them. When Bethan Harries, Service Manager at Sightline Vision Northwest, asked for our help to review their service, we were delighted to offer our assistance. Read how Bethan describes her experience. … Read More
30th Jun 2017
Where would you go if it were happening to you?
Helplines Partnership annually holds the Helpline Awards to recognise the excellent work helplines do for people who need help and support. I asked one of our Helpline Award judges, Emily Hodge, Coach Therapy Support to tell us about her experience of the process and making those tricky final decisions. Here’s… Read More
8th Dec 2016
More accessibility for vulnerable people over the festive period
Read how one of our members is increasing accessibility for people needing help and support over the Christmas holidays. The helpline will be open longer to provide that vital lifeline for those in need. The Staffordshire Mental Health Helpline, a free and confidential telephone service that offers support to people… Read More
7th Dec 2016
Ask the nurse!
The Chest Heart & Stroke Scotland (CHSS) Advice Line first opened in 1995 with one nurse working part-time. We have now been running for 20 years, are staffed by 5 nurses, have answered 40,000 calls and have achieved accreditation with the Helplines Partnership Quality Standard 5 times! The CHSS Advice… Read More
2nd Jul 2015
MS Society - for anyone affected by MS
Have a question about MS? Need to talk to someone? Want to find out what’s available near you? The MS Helpline is here for you. The MS Helpline is a UK-wide, confidential* service available to anyone affected by MS, including health and social care workers and students. We understand that… Read More
30th Jun 2015
Talking seriously about loneliness
Loneliness kills people and communities. Helplines have a critical strategic role to play. People who are lonely can die younger. An international study looked at more than 44,000 people with heart disease in a range of countries. It found that people with heart disease who live alone tend to die… Read More
6th Aug 2014