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Tagged with 'support'

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Unlock – the national charity for people with convictions

People with criminal convictions can often face stigma and obstacles because of their criminal record long after they’ve served their sentence. We talked to Debbie Sadler, Advice Manager at our member Unlock about the help and support the charity offers through their helpline and website. What a difference 10 years… Read More

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GamCare and the National Gambling HelpLine

As gambling behaviour is increasingly a subject of public health and policy interest we talked to Catherine Sweet, Head of Marketing and Communications, at our member GamCare about the work they do to prevent gambling becoming a problem and supporting people if it does. Understanding the risks “For many people… Read More

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Helpline tackles human trafficking

Figures from the National Crime Agency show that in the three months from April to June 2017, 1090 victims potential victims of human trafficking were reported in England, 52 in Wales, 47 in Scotland and 11 in Northern Ireland. The 1,200 potential victims were from 83 different nationalities with Albania,… Read More

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The power of listening

In a powerful and very personal TED Talk, our Chair and the CEO of The Silver Line, Sophie Andrews shares how a helpline became her lifeline. In the short video, Sophie talks about how as a young girl, being sexually abused by her father and his friends, she made a… Read More

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TV show highlights young carers

Darlington Young Carers Service supports children and young people aged from 5 to 25 years and their families, to reduce the impact of their caring responsibilities. Linda O’Neill, Project Leader, tells how she became involved with Helplines Partnership’s 2017 Annual Conference.   “The parent of one of our young carers,… Read More

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A new experience for TV show host

I first had the pleasure of meeting Chrissy B at a “Walking Out of Darkness” event in Battersea Park back in May 2017. We got talking and I learnt more about Chrissy and her TV show on Sky and YouTube. The idea grew into trying something new at our 2017… Read More

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Help is at hand

At Helplines Partnership (HLP), we support our members to provide a quality service to the people who contact them. When Bethan Harries, Service Manager at Sightline Vision Northwest, asked for our help to review their service, we were delighted to offer our assistance. Read how Bethan describes her experience.  … Read More

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Where would you go if it were happening to you?

Helplines Partnership annually holds the Helpline Awards to recognise the excellent work helplines do for people who need help and support. I asked one of our Helpline Award judges, Emily Hodge, Coach Therapy Support to tell us about her experience of the process and making those tricky final decisions. Here’s… Read More

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More accessibility for vulnerable people over the festive period

Read how one of our members is increasing accessibility for people needing help and support over the Christmas holidays. The helpline will be open longer to provide that vital lifeline for those in need. The Staffordshire Mental Health Helpline, a free and confidential telephone service that offers support to people… Read More

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Ask the nurse!

The Chest Heart & Stroke Scotland (CHSS) Advice Line first opened in 1995 with one nurse working part-time. We have now been running for 20 years, are staffed by 5 nurses, have answered 40,000 calls and have achieved accreditation with the Helplines Partnership Quality Standard 5 times! The CHSS Advice… Read More