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Tagged with 'support line'

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Setting up a help or support line in response to coronavirus

Many organisations, parish councils and other community response teams are looking at how they can best support people during the coronavirus pandemic. Different groups are thinking about setting up a help or support line to provide a direct response to their local communities. Under normal circumstances it isn’t a process… Read More

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BBC Action Line – ‘if you’ve been personally affected by issues in this programme ….’

Keith Jones, from BBC Action Line, was one of our panel expert speakers at this year’s Annual Conference. Keith gave us an insight in to how BBC Action Line has evolved and how demand for the service is growing. The evolution of Action Lines The Action Lines provide off-air support… Read More

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A small helpline makes a big impact

Dawn Neville survived child abuse and rape and then became a Trustee of the charity National Association for People Abused in Childhood (NAPAC). She appreciated the importance of the specialist NAPAC helpline at her time of need. Dawn now gives back her time and experience to support others. A small… Read More