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Tagged with 'suicide'

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Handling difficult and challenging calls outside of the helpline environment

Helplines often act as an invisible safety net, catching people when they have nowhere else to turn as statutory services are cut. However, it’s not just helpline services that are receiving calls from people who feel that they are at crisis point. The people taking these calls must have the… Read More

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How do you recreate the supportive environment of a Samaritans branch online?

Simon Stewart, Samaritans Senior Production Manager (Caller Services), was one of our expert speakers at this year’s Annual Conference. Simon shared with us his experience of designing and developing Samaritans listening service via online chat. Samaritans Samaritans have 201 branches across the UK and Republic of Ireland. Every six seconds… Read More

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The Challenges of Helpline Management

In June, members who attended our Managing a Helpline event in London heard from Sue who manages the helpline for our member The Campaign Against Living Miserably (CALM). Sue talked to us about the challenges of helpline management. CALM is a national charity dedicated to preventing male suicide, the single… Read More

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Major event in the helpline calendar

Helplines Partnership recently welcomed over 100 delegates to our 2015 Annual Conference which brought together helplines throughout the UK and the Republic of Ireland. The event provided a unique opportunity to capture the ideas, innovation, and insights from a broad range of helplines supporting a diverse range of service users…. Read More

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Suicide: the biggest killer of men under 45

In 2014, there were 4,623 male suicides in the UK, accounting for 76% of all suicides. Every two hours, a man takes his life in the UK. Research published by the Campaign Against Living Miserably (CALM) following survey work that the helpline carried out with the research organisation YouGov, highlights… Read More

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Help is at Hand Guide Launched

There are 6,200 suicides in the UK each year, and each one has a profound effect on a community, making effective support for those bereaved by suicide absolutely crucial. Launched today, at the Manchester Suicide Bereavement Conference, is the updated resource for people bereaved by suicide – Help is at… Read More

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Gaps in suicide prevention planning putting vulnerable people at risk

A survey of local authorities in England by the All Party Parliamentary Group for Suicide and Self-harm Prevention (APPG) found that around 30 per cent do not have a local suicide prevention action plan, around 40 per cent do not have a multi-agency suicide prevention group and around 30 per… Read More

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WHO publishes its first global suicide prevention report

Suicide takes a terrible toll on human life. According to WHO’s first global report on suicide prevention 800,000 people die by suicide every year, which is around one person every 40 seconds. WHO published their report on suicide ahead of World Suicide Prevention day on 10th September. Here are some… Read More

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Talk To Us: Samaritans' National Awareness Month

Samaritans have launched ‘Talk to Us’, their National Awareness Campaign. This July, the charity is asking people to give their time for 60 seconds, creating the UK’s largest conversation. Talk to Us spans the whole of July and Samaritans’ branches up and down the country will be popping up in… Read More