Tagged with 'safeguarding'
Safeguarding for helplines – toolkit and tips
As organisations have had to change and adapt, swapping face to face services for online and over the phone, in the face of Coronavirus the need for safeguarding is more important than ever. No matter what type of service you deliver, helpline, webchat, listening service or telephone befriending service,… Read More
18th May 2020
Keeping Helpline Users Safe
Safeguarding is a complex area. We were therefore delighted to launch our new guide to helplines and safeguarding at our 2015 annual conference. This will shortly be published on our website. Safeguarding is a vital topic for helplines and is the approach that your helpline takes to ensuring that people… Read More
30th Nov 2015