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Tagged with 'regulation'

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Helplines and the law

Helplines are not currently regulated and there is nothing to prevent anyone from setting up a ‘helpline’. However members of Helplines Partnership (HLP), who deliver socially important services, are expected to maintain certain standards and policies which helps to provide an additional measure of confidence for those contacting them. Although… Read More

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Data Protection Law changes are coming

Helplines, charities and other organisations will need to be ready for 2018 when Data Protection Law changes come into effect. The General Data Protection Regulation will be become law in 2018 across 28 EU member states and the UK regulator has called for organisations to begin their preparations for these… Read More