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Tagged with 'mental health'

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Leeds Survivor Led Crisis Service

Leeds Survivor Led Crisis Service (LSLCS) is a mental health charity based in Leeds. They provide out-of-hours support to people in acute mental health crisis with the aim of reducing hospital admissions, A&E visits, and use of statutory crisis services. One of the ways they do this is through their… Read More

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The Challenges of Helpline Management

In June, members who attended our Managing a Helpline event in London heard from Sue who manages the helpline for our member The Campaign Against Living Miserably (CALM). Sue talked to us about the challenges of helpline management. CALM is a national charity dedicated to preventing male suicide, the single… Read More

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GamCare and the National Gambling HelpLine

As gambling behaviour is increasingly a subject of public health and policy interest we talked to Catherine Sweet, Head of Marketing and Communications, at our member GamCare about the work they do to prevent gambling becoming a problem and supporting people if it does. Understanding the risks “For many people… Read More

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A small helpline makes a big impact

Dawn Neville survived child abuse and rape and then became a Trustee of the charity National Association for People Abused in Childhood (NAPAC). She appreciated the importance of the specialist NAPAC helpline at her time of need. Dawn now gives back her time and experience to support others. A small… Read More

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Children’s and young people’s mental health in the spotlight

Mental health and in-particular young people’s mental health has recently been in the political and media spotlight. One of our members, YoungMinds, tells us about their Parents Helpline and the events they have planned to raise funds and awareness.   YoungMinds, is the UK’s leading charity championing the well-being and mental… Read More

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More accessibility for vulnerable people over the festive period

Read how one of our members is increasing accessibility for people needing help and support over the Christmas holidays. The helpline will be open longer to provide that vital lifeline for those in need. The Staffordshire Mental Health Helpline, a free and confidential telephone service that offers support to people… Read More

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NHS pledges £1bn to improve mental health care, but local helplines face closure due to funding cuts

Former Health Minister Norman Lamb speaks out against local closure of helpline providing mental health support. The NHS has recently promised that people facing a mental health crisis will be able to get effective care 24 hours a day, seven days a week as part of the biggest transformation of… Read More

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Staffordshire Mental Health Helpline

The Staffordshire Mental Health Helpline offers emotional support for people concerned about their mental health or that of someone they know. The helpline provides a safe space to talk through worries and concerns in complete confidence, and for some, it can be a life changing service. The helpline is available… Read More

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Young people face barriers to accessing support for mental health

Parliamentary report finds that Children and Young People face multiple barriers to accessing support at a local level. A major report on mental health and children and young people has been published by the Health Select Committee (HSC), as part of its enquiry into child and adolescent mental health services…. Read More

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Looking after your helpline workers

It’s World Mental Health Day on the 10th of October, a day on which helpline services should feel proud of the enormous contribution they give to supporting people who are going through difficult periods in their lives. As a sector, we tend to (quite rightly) focus on our service users… Read More