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Tagged with 'legislation'

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Helplines and hands-free calling

In 2017, the RAC, in their RAC Report on Motoring, released figures that showed 23% of drivers admitted to using a handheld mobile at the wheel to make or take a call in the past 12 months, and 18% admitted to checking texts, email or social media. Using a hand-held… Read More

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Changes to 084/087 numbers will have a limited impact on the not-for-profit helplines sector

The rules have changed regarding the use of certain numbers, but the impact on helplines providing advice or emotional support is likely to be minimal in most circumstances. New rules affecting numbers beginning with 084 and 087 have come in following changes to European legislation. Organisations and businesses that use… Read More