Tagged with 'Helpline Technology'
blog post
Improving your helpline tech – three tips from The Developer Society
With an increasing number of service users choosing digital options for support, as well as a growing need to measure and demonstrate impact, helplines are having to adapt and up their tech game. We were joined by The Developer Society’s Steve Hawkes who hosted a seminar session, at our Annual… Read More
19th Dec 2019
blog post
Helpline Research 2017 - 2019
Since 2017, Helplines Partnership have carried out an Annual Member Survey. It is an opportunity for our members to tell us what is happening on the frontline, contribute to creating a picture of the helpline sector and capture how it is changing and evolving. This year, we worked with the… Read More
14th Nov 2019