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Tagged with 'Helpline Teams'

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Homeworking for helplines – toolkit and tips

Many helplines, befriending and listening services are now having to work remotely, a change that’s had to be made quickly in response to the Corona Virus. Helpline teams, helpline volunteers and helpline managers have had to move from being office-based and surrounded by the other members of their team to… Read More

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Helpline Research 2017 - 2019

Since 2017, Helplines Partnership have carried out an Annual Member Survey. It is an opportunity for our members to tell us what is happening on the frontline, contribute to creating a picture of the helpline sector and capture how it is changing and evolving. This year, we worked with the… Read More