Tagged with 'freephone'

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Big changes to telephone charging took effect from 1 July 2015

Significant changes to telephone charging came into effect on 1st July, under the banner of UK Calling. The cost of calling ‘service numbers’ beginning 084, 087, 09 and 118 will now be made up of two parts, so that callers can see how much they are paying and where their… Read More

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Special Freephone Tariff Update

Helplines are justifiably concerned about the impact of telecoms price rises. After staffing, these can be the biggest area of helpline expenditure. Wider changes in the telecoms sector as a result of the non-geographic numbering changes have made the future for the Special Freephone Tariff (SFT) uncertain. Helplines Partnership (HLP)… Read More

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Helplines and free to caller numbers

Regular readers of this blog will know that a major area of work for Helplines Partnership has been seeking to minimise the impact that the non-geographic numbering changes will have on helplines’ capability to continue to be able to afford to stay on free to caller number ranges. You can… Read More