Tagged with 'debt'

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AI and Machine Learning for Helplines

Advice Direct Scotland provides free and independent advice to the citizens of Scotland. The online identity of Advice Direct Scotland is advice.scot. Conor Forbes, Creative Lead, explains how as an organisation they use artificial intelligence (AI) to support the work of their helpline service‚Äôs contact channels. Our organisation has an… Read More

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GamCare and the National Gambling HelpLine

As gambling behaviour is increasingly a subject of public health and policy interest we talked to Catherine Sweet, Head of Marketing and Communications, at our member GamCare about the work they do to prevent gambling becoming a problem and supporting people if it does. Understanding the risks “For many people… Read More

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StepChange Debt Charity

Struggling with debt? Contact StepChange, a member of Helplines Partnership. We’re the UK’s leading debt advice charity, helping over 500,000 people each year who are struggling with money worries. We’ve been helping people for over 20 years now, so we know debt. We understand the causes and see the consequences…. Read More