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Tagged with 'anxiety'

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Who would change a charity’s name in a pandemic?

We talked Terri McDonald, CEO of our member PostScript360 about their service, bringing in planned changes while operating under the constraints of a global pandemic and about the support they offer.   ‘PostScript360’  Just as we had officially registered our new name with Companies House and Charity Commission, along came COVID 19!    Changing a… Read More

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How do you recreate the supportive environment of a Samaritans branch online?

Simon Stewart, Samaritans Senior Production Manager (Caller Services), was one of our expert speakers at this year’s Annual Conference. Simon shared with us his experience of designing and developing Samaritans listening service via online chat. Samaritans Samaritans have 201 branches across the UK and Republic of Ireland. Every six seconds… Read More

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Leeds Survivor Led Crisis Service

Leeds Survivor Led Crisis Service (LSLCS) is a mental health charity based in Leeds. They provide out-of-hours support to people in acute mental health crisis with the aim of reducing hospital admissions, A&E visits, and use of statutory crisis services. One of the ways they do this is through their… Read More

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GamCare and the National Gambling HelpLine

As gambling behaviour is increasingly a subject of public health and policy interest we talked to Catherine Sweet, Head of Marketing and Communications, at our member GamCare about the work they do to prevent gambling becoming a problem and supporting people if it does. Understanding the risks “For many people… Read More