With over 25 years’ experience of working with and supporting the helplines sector, we want to share knowledge and best practice, making it easier for everyone to access the help and resources they need whether as users or providers of services.

You’ll find helpline toolkits, helpline best practice guides, helpline data and statistics as well as our annual reviews. All our publications, below, are free to download and access.

Snapshot Survey Poll, September 2019: Funding and Resources

Annika Howard

Helplines Partnership Guest Blog Posts - Editorial Guidelines

Annika Howard

Pulse: Monthly Member Newsletter September 2019

Annika Howard

Pulse: Monthly Member Newsletter August 2019

Annika Howard

Pulse: Monthly Member Newsletter July 2019

Annika Howard

Pulse: Monthly Member Newsletter June 2019

Annika Howard

Helplines Partnership Annual Review 2017 -18

Annika Howard

Snapshot Survey Poll, March 2019: Contacts

Annika Howard

Snapshot Survey Poll, December 2018: GDPR

Annika Howard

Pulse: Monthly Member Newsletter May 2019

Annika Howard

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