Annual Conference 2019

The 2019 Helplines Partnership AGM, Annual Conference and Awards will take place on Wednesday 6 November at Crowne Plaza, Central Square, Holliday Street, Birmingham B1 1HH.


The theme this year is: Strength in Numbers

We will be announcing more details over the coming months including speakers and seminars.

Keynote Speaker

We are delighted to announce this year's Keynote Speaker: RYAN HART

Read more about Ryan's story in the Speakers and Presenters section at the end of this page.


We want to recognise and celebrate the amazing work that helplines, their staff and volunteers do providing information, support and advice to improve people's lives.

The Helpline Awards, now in their sixth year, are an opportunity to acknowledge and reflect on excellence at an individual and organisational level.

Nominations for this year's awards are now open, the nomination process is quick and simple. Nominations close at 17:00 on Friday 13 September 2019.

Find out more about the 2019 Helpline Awards and submit your nominations.

Conference 2018

If you weren't able to make last year's Conference you can find out what you missed and watch a short video of the day.

How do I book?

You need to register on our website prior to booking and if you have already registered you can go straight to booking.

Book your place

Interested in becoming a sponsor?

Becoming a sponsor for the event will raise the credibility and visibility of your organisation. It enables you to demonstrate corporate social responsibility within a sector committed to providing support to millions of individuals. Our sponsorship package is flexible to fit all budgets.

HLP Conference Sponsorship 2019

Get involved

Please get in touch if you are interested in being a guest speaker or hosting a seminar.

Speakers and Presenters


On 19 July 2016, Claire and Charlotte Hart were murdered in broad daylight, by the family’s father using a sawn-off shotgun. He then committed suicide.

Luke and Ryan Hart, the two surviving sons, now openly share their story to raise awareness of coercive and controlling behaviour. So far, they have trained police officers, police community support officers, NHS personnel and legal professionals in the Crown Prosecution Service. They are White Ribbon Ambassadors and Refuge Champions speaking out against male violence towards women and children. They have released their book Remembered Forever, telling their story and challenging myths and stereotypes surrounding domestic abuse and coercive control.

Read more about the brother’s story and their work here.