Victim Support

Description of service

Supportline is a free national telephone helpline offering immediate emotional support as well as helpful information and practical advice over the phone to anyone in England and Wales affected by crime. You can talk to fully trained staff in confidence (and anonymously if you prefer). The service is also independent of the police and anyone can contact the helpline for support, regardless of whether the crime has been reported or how long ago it took place. The Supportline is available 365 days a year, 24 hours a day. Further support includes signposting to local services for ongoing support or organisations offering specialist support.

Key Focus

Support for people affected by crime or traumatic events

Opening Times

24-hour, 365 days a year

Area Of Operation

England and Wales



Referral Method

Self referral

Registered Charity Number


Registered Company Number