Veterans' Gateway

Description of service

Confidential helpline and website to connect veterans and their families with organisations best placed to help with a range of issues, regardless of what they need or where they are. Many of the team are veterans themselves so understand the issues faced after leaving the Armed Forces. They work with people on a one-to-one basis, connecting them with the right support as soon as possible. Website has Self Help resources to find information and advice or contact one of the Advisors for support by phone or email. Veterans’ Gateway is made up of a consortium of organisations and Armed Forces charities, including The Royal British Legion, SSAFA – the Armed Forces charity, Poppyscotland, Combat Stress and Connect Assist. Calls to 0808 80 numbers are free to call from landlines and mobiles across the UK and do not appear on itemised bills.

Key Focus

First point of contact for veterans and their families seeking support

Age Range

All ages

Opening Times

Helpline 24 hours a day, 7 days a week

Area Of Operation

Whole of UK and abroad


No charge

Referral Method

Self referral, professional referral