Shelter England

Description of service

Provide advice and information for people with a housing problem or who are homeless/about to become homeless. Issues dealt with include housing rights, harassment, illegal eviction, rent and mortgage arrears, disrepair, housing benefit, domestic violence and other issues. Campaigns on housing issues for people who are homeless or badly housed. Research on housing issues, lobbying. Network of Housing Aid Centres. Training on housing and related issues.

Key Focus

Advice and support on housing issues

Age Range

All ages

Opening Times

Monday-Friday 8am-8pm, Saturday and Sunday 8am-5pm

Area Of Operation



Calls are free from UK landlines and main mobile networks

Referral Method

Self referrral

Registered Charity Number


Registered Company Number